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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Need help with combining 4 offers and one combined shipping.

Really help from you expert sellers that sell multiple items. I have a new customer that wants to purchase 4 or 5 of my listed items. I sent a bunch of offers yesterday. I received an email last night from a buyer inquiring about the items that I had...

Removed listing after buyer paid

My listing was removed after I already sold my item and buyer paid. Do I still mail the package?

Resolved! How to uncombine an invoice?

Customer purchased 4 items.I sent an invoice.Now customer wants to cancel one item on the invoice.Ebay used to have a button that said "uncombine invoice".I don't see that button anymore and looks like I have to cancel the entire order.Is there anoth...

Being scammed by a buyer. How to deal?

So I used a recycled box to ship a camera to a buyer. It was the perfect size, complete with foam ends to ship a camera which was wrapped in bubble wrap. The buyer sends Ebay pictures of the OUTSIDE of the box to Ebay to request an immediate refund a...

What did Ebay do to Listing Templates & Create Listing?

Last night listing new item half of the listing specifics are gone from my Template. After created listing it then told me 9 Recommended Specifics - Specifics I had already filled out on my template but were missing during listing creation. I then ad...

Need help & advice buyer wants to purchase 4 items from my offers sent Invoice work on offers & ship

I have a person who wants to purchase 4 of my offers that were sent to her. She wants to pay one shipping fee.How does this work? can you invoice on make an offers that a customer wants to purchase? I have never had this situation. She wants to buy 4...

eBay suspension

I was suspended for listing a necklace I described as made of “bovine bone “. I had used the description because I thought it was okay after seeing copious other sellers using that same description in their listings. I lodged a complaint about the un...

Buyer states item received damaged

I shipped a baseball card in a soft sleeve, rigid card holder. Folded it up in paper and sent it in a bubble padded mailer. The buyer stated that it was damaged even though he said the package was not. He sent pictures with a crease in the card. My l...

Resolved! Ebay hiking up the prices of my listings to UK buyers

The price of some of my items is being hiked up by a large margin to people with the UK set as their location. To any other location, the item is priced normally. For example, the price of this item is £118: https://www.ebay.co.uk/itm/164614218382 Bu...

Received offer on an item after listing ended. How do I complete the sale at a discounted price?

Item Specifics Changes?

Did ebay get rid of a lot of item specifics categories in clothes and shoes, or is there some sort of glitch? Noticed over the last couple of days that item specifics is greatly reduced when listing.

Offering Watchers a discount on my Buy It Now listings

So let's say I have 5 watchers on a Buy It Now listing I created. I send a discounted offer. In the next couple days 3 new watchers check in. Will they automatically see the discount I offered and if not how do I send it to them? Do I need to wait un...

eBay advertising

While visiting a Mexican restaurant (yum) all of the tv's were tuned to motorcycle racing. Daredevil guys flying around a track on bikes with fat tires and leaning dangerously close to the ground on curves. I was quite surprised to see one rider and ...

Resolved! Make Offer Not functioning

I accidentally discovered that a number of potential buyers had made offers that I wasn't aware of, representing potentially thousands of dollars in sales. The offers expired. Not being notified I had no opportunity to accept or reject them. Most wou...

What is the best new thing you learned at the ebay conference

For those who attended the ebay conference, I would like to hear any new ideas you learned to improve sales. I wasn't there so I would like to hear from those who were.