Are you referring to your store name @sidehustlecycle ?
Current store name is SideHustleCycle. Old store name is BasketCasesBikes.
How do I know? Because the store URL does not change even though the store name changes everywhere else.
There are ways to get around it if it's important to you. I'm going to copy/paste from one of @shipscript 's old posts (link) because there's no point reinventing the wheel:
The only method now available to sellers to change the Store URL is to close the store and then open a new store with the new name and URL. Your listings will continue to run without the store. Check your subscription "early termination" costs before deciding when to close the store.
However, after closing a store, eBay will hold that name and URL for 30 days in case you want to reopen the store. So, since you have already changed your store name to your "permanent" name, you would have to wait over 30 days to use it on a new store and get the new URL. Keep in mind that someone else could snap up the name after 30 days.
There are two ways to handle the 30 days:
1) Close your store, wait over 30 days with no store, and open a new store with the permanent name to get a matching URL.
2) or, change your store name to something temporary. Use that temporary name for over 30 days while waiting for your "permanent" store name to become available again. Then close the store with the temporary name and open a new store with the permanent name.
After opening the new store, your listings will be imported, but you will need to manually move your items to the new store categories.
