cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

User cannot purchase my item using credit card

Hello. Last night I set up an announcement, and today I read some messages from the buyer, where he says:

"How do you have the payment option setup, i can't use my bank card which is a Visa to complete the purchase.
Thanks,"

 

and then:

"For some reason me and the wife tried to purchase the comic and the payment method you are using won't allow us to make the purchase.
Thanks"

 

And finally:

"Ok maybe you can take it down and resubmit it as open payment.
Thanks, "

 

I did not anything different in this announcement from any other. In fact, I don't remember ever touching anything related to payment options before. So I don't know how to proceed to allow him to purchase it with his credit card. I also don't know what "open payment" means.

 

Thanks for the support.

 

Message 1 of 1
latest reply
0 REPLIES 0