Selling

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Resolved! How do I block a buyer?

A buyer made me a $1.00 offer on an item with a real creepy message. How do I block this person?

Q2 Sales Tax

So it's time for me to pay Q2 sales tax but I have no clue how to figure it out any more. It used to be much nicer when I had payments through Paypal and I was able to use GoDaddy Bookeeping to see all the sales tax I need to pay. Now with managed pa...

Issues with the Dallas facility?!?

Twice this week I have gotten two labels returned to me, cut from their boxes, stating that the contents were missing and I need to file a missing mail form. Now I have a third tracking number giving the same “in transit but arriving late” message th...

Resolved! How do I cancel/refund a banned ebay item that i i sold inadvertantly with no malice intent?

I had no idea that I was selling a banned items, until I tried to relist and update the Items description on my laptop, the browser E bay app notified me I could not relist the item. When I originally listed the items I did so on my iPhone E bay app ...

tracking shows no update for more than 7 days

Hi I am wondering if anyone know if ebay has updated their policy for item not received cases? The policy indicates that if the tracking is not showing any update for more than 7 days, the buyer can request a refund since Ebay is considering the pack...

Resolved! Knowing when an offer comes via "Promoted listings"

One question regarding promoted listings has not been asked yet! When someone is making me an offer, how can I see whether my item will sell via promoted listings? It makes the world of a difference to know this when making a counteroffer, because it...

invoice

i have a buyer that wants me to send her an invoice for an item that we agreed on a purchase discount if she purchased more items. how do you send an invoice to a buyer?

Anyone Been Accused of Selling Counterfeit Item By Buyers in Puerto Rico ??

I sold a genuine Canon camera battery to a buyer in PR and he sent me a return request saying that I sold him a counterfeit item. I've been selling that battery for over 5 years and out of the 245 sales I have never had a complaint. His message was i...

Overseas problems and scams

I have a customer who ordered my LAST texas chainsaw massacre figure and made sure to tell me SEND THE RIGHT FIGURE my reply of course was its my only 1 left i cant send the wrong one So of course 1 day after it arrives in Taiwan he sends a picture o...

Shipping to a country I don't ship to?

Sri Lanka is one of the countries I don't ship to. At least not while the pandemic is raging around the world. I have indicated so in my site preferences page. But guess what? Someone in Sri Lanka has just placed a bid on one of my items. Now, why do...

Ebay sold my "Immediate Payment Required" item withour payment received and then...

All of my listings are fixed price items and required immediate payment because I hate deadbeats.This morning I received a "Your Ebay Item Sold!" notification that says"Your buyer hasn’t paid yet, so hold onto the item until you receive payment. We’l...

listing and searches changes are going to RUIN ALL SALES

this new change they are talking about down here has secretly been applied to my account during oct-jan of 2019 and this past week or two as wellIf you look at my sales during Xmas it was the WORST in last 10 years plusSorting and Listing should not ...

How do I contact the Ebay call center?

Are they closed due to covid19

Out of stock defect for inr claim?

We sold an item airmail overseas, the buyer filed a inr claim on the eta date provided by ebay.We deal with that close the claim, but I see an 'out of stock canceled transaction" defect?We were never out of stock, dont know where that came from... so...

Resolved! International buyer wants to pay shipping with his FEDEX account

I'm in the USA, my buyer is in Italy. He purchased a wristwatch and wants to have it picked up under his Fedex account. I know I should not do this as I lose control of the destination. But, what if I offered LOCAL PICKUP and he chose that. If he has...