02-20-2022 10:09 AM
Hi! Is anyone else having issues selling gently used perfume? I didn’t have any issues until this past month.
eBay keeps saying my perfumes are counterfeit when they are not. Does that mean someone is reporting them as counterfeit?
I deleted all my perfumes, but they were the exact same ones many other people are selling. And I see many used perfumes for sale
It seems weird to be singled out. Thanks for any insight.
02-20-2022 12:37 PM
Used perfume is NOT allowed!
https://www.ebay.com/help/policies/prohibited-restricted-items/cosmetics-policy?id=4290
You were not singled out! eBay will pull any listing for used cosmetics, it takes time for them to find them so not every listing gets taken down immediately.
To bring out the tired cliche, not all speeders get caught but that doesn't mean speeding is allowed.
02-20-2022 12:39 PM
I didn’t know.
02-20-2022 12:40 PM
The reason i was given is counterfeit. Is that the same as not allowed? They should say not allowed
02-20-2022 12:41 PM
I listed several old bottles this month without any problems, but I didn't list them in the cosmetics category. It was in collectables. Here's a screen shot of the category --

02-20-2022 12:42 PM
Thanks!
02-20-2022 12:43 PM
02-20-2022 12:45 PM - edited 02-20-2022 12:46 PM
@trkokem0 wrote:The reason i was given is counterfeit. Is that the same as not allowed? They should say not allowed
Could be the makers going after you. I think it was Chanel that has been going down hard on resellers of their stuff for instance. Some people have been sued for over $100,000 if I recall correctly.
Perfectly legit stuff but seen as counterfeit by the manufacturer since it's not them selling it.
02-20-2022 12:48 PM
It wasn’t Chanel, I’m done selling perfume, I don’t want to break their rules. Wish they would have said not allowed instead of counterfeit though.
02-20-2022 12:48 PM
Could be the eBay employee that ended the listings just made a mistake about exactly which reason to use to describe why the listing was ended. But yes, used cosmetics are not allowed in the "cosmetics" category, you need to selling open bottles of perfume as "collectibles".
02-20-2022 12:50 PM
Too scared now lol
02-20-2022 12:52 PM
02-20-2022 12:54 PM
You’re right, I was suspended 3 days. I took all the perfume down and won’t sell anymore. Thanks!
02-20-2022 12:54 PM
You might look at one of my listings (they are still available under my feedback) and see how I described them and photographed the bottles. I made sure to address any issues of authenticity with personal knowledge of the origin the bottles.
02-20-2022 12:56 PM - edited 02-20-2022 12:58 PM