Used Gear

[buytodayshipnextday]

Scenario:

You sell a VCR it's 30 years old. You tested it. It worked. Few  days later buyer complains it's dead.

AUTOMATIC RETURN OR REFUND & KEEP IT.

NO this is not MY story but every day on ebay used audio/video gear is sold & much of it is nearing 30 years old & older

If you say it works you best hope it does for at least a month or more

Used should mean USED & as such the buyer should not be allowed to return it unless there is a return or if they force the seller's hand to do so

No used component should be considered working perfectly "indefinitely"

But here's the buyers rub...

Too many lazy sellers DO NOT test or test thoroughly selling components as tested or working & hope they get away with it

If not who cares they had FREE money for a while & that's why ebay allows returns & refunds

It's obvious a used component could fail partially or fully

Could you guarantee a 1988 VCR?>

No but as long as sellers lie about an items condition i.e.  working  when they have not tested it or fully ebay will always side with the buyer on a used tube radio from 1937

[kensgiftshop]

Even if an item is working fine when the seller checks it, doesn't mean it will still work when the buyer receives it.

A lot can happen to the item from the time it's dropped off until the buyer receives it.

[inhawaii]

The only question I could find in your post is...

"Could you guarantee a 1988 VCR?"

If you are selling it on ebay, yes, you have to.

Ebay  offers a 30 day MBG to all buyers.

If you say it's working, it has to work for the buyer for 30 days.

[lakefor94]

"ebay will always side with the buyer on a used tube radio from 1937"

eBay will always side with the buyer on any INAD return.

[maxine*j]

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@buytodayshipnextday wrote:

...  Used should mean USED & as such the buyer should not be allowed to return it unless there is a return or if they force the seller's hand to do so ...  No used component should be considered working perfectly "indefinitely ...  It's obvious a used component could fail partially or fully..."

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Per eBay, USED means and says right in the listing:  "Used:  An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used."

And eBay's Money Back Guarantee is good for 30 days, not "indefinitely."   PayPal and credit card companies will allow chargebacks for up to six months, but that has nothing to do with Bay, and it is still not "indefinitely."

People who want to sell old electronics but want to sell them as "used" rather than "for parts or repair" just have to deal with the occasional loss when something gives up the ghost not long after a buyer receives it -- because it is going to happen.

And remember that brand new components can, and do, "fail partially or fully," too.

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[pcobra93]

Even if it was IEAD.... (Item Exactly As Described)....There is the big rub.

[itscalledapostingid]

They don't really "side with the buyer."

If a buyers says they believe the item is defective they just allow the buyer to return it for a refund.

That's the way it works petty much everywhere business is done online or in person. There are consumer protection laws in place to ensure a customer can return an unsatisfactory item for a refund if they say they believe it's unsatisfactory.

[lakefor94]

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@itscalledapostingid wrote:

They don't really "side with the buyer."

If a buyers says they believe the item is defective they just allow the buyer to return it for a refund.

That's the way it works petty much everywhere business is done online or in person. There are consumer protection laws in place to ensure a customer can return an unsatisfactory item for a refund if they say they believe it's unsatisfactory.

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When the buyer asks eBay to step in or the seller "thinks" they have a chance eBay will side with them, eBay will side with the buyer in any INAD Case.

Seller is like a scratch-off lottery ticket, instant loser.

[itscalledapostingid]

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@lakefor94 wrote:

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@itscalledapostingid wrote:

They don't really "side with the buyer."

If a buyers says they believe the item is defective they just allow the buyer to return it for a refund.

That's the way it works petty much everywhere business is done online or in person. There are consumer protection laws in place to ensure a customer can return an unsatisfactory item for a refund if they say they believe it's unsatisfactory.

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When the buyer asks eBay to step in or the seller "thinks" they have a chance eBay will side with them, eBay will side with the buyer in any INAD Case.

Seller is like a scratch-off lottery ticket, instant loser.

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The seller should already know ebay will allow a buyer to return an item for a refund if they say they believe it's unsatisfactory.

[lakefor94]

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@itscalledapostingid wrote:

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@lakefor94 wrote:

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@itscalledapostingid wrote:

They don't really "side with the buyer."

If a buyers says they believe the item is defective they just allow the buyer to return it for a refund.

That's the way it works petty much everywhere business is done online or in person. There are consumer protection laws in place to ensure a customer can return an unsatisfactory item for a refund if they say they believe it's unsatisfactory.

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When the buyer asks eBay to step in or the seller "thinks" they have a chance eBay will side with them, eBay will side with the buyer in any INAD Case.

Seller is like a scratch-off lottery ticket, instant loser.

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The seller should already know ebay will allow a buyer to return an item for a refund if they say they believe it's unsatisfactory.

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If you hang around here for a bit longer today, some seller will be along that does not know what a INAD is and will wonder why they have to refund when they have "returns not accepted" in their listing.  

[lakefor94]

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@lakefor94 wrote:

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@itscalledapostingid wrote:

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@lakefor94 wrote:

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@itscalledapostingid wrote:

They don't really "side with the buyer."

If a buyers says they believe the item is defective they just allow the buyer to return it for a refund.

That's the way it works petty much everywhere business is done online or in person. There are consumer protection laws in place to ensure a customer can return an unsatisfactory item for a refund if they say they believe it's unsatisfactory.

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When the buyer asks eBay to step in or the seller "thinks" they have a chance eBay will side with them, eBay will side with the buyer in any INAD Case.

Seller is like a scratch-off lottery ticket, instant loser.

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The seller should already know ebay will allow a buyer to return an item for a refund if they say they believe it's unsatisfactory.

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If you hang around here for a bit longer today, some seller will be along that does not know what a INAD is and will wonder why they have to refund when they have "returns not accepted" in their listing.  

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@itscalledapostingid  did not take long......

https://community.ebay.com/t5/Returns/Buyer-Wants-A-Return-Listing-Was-Correct/td-p/33632046#M32122

[itscalledapostingid]

I am not sure why you are telling me this. I have been a member of the community for years.

I am aware that many people have no idea how to run a business.

Have a nice weekend.

[lakefor94]

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@itscalledapostingid wrote:

I am not sure why you are telling me this. I have been a member of the community for years.

I am aware that many people have no idea how to run a business.

Have a nice weekend.

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Lol

[fashunu4eeuh]

Just about any item in the mail stream has the potential for damage. Even well-packaged items can sustain damage in transit, particularly in categories like electronics, that may have sensitive inner components.

Testing one’s new item may not be feasible when it’s in the manufacturer’s sealed packaging. (It is accepted practice that new items can be assumed to be fully operational.)

But used items should definitely be fully inspected and/or tested before listing. If the seller cannot test due to the item’s age or lack of components (or laziness), then those items would best be listed as For Parts/Not Working, to better protect one’s interests. (Personally, i’d choose not to list such items here, because some buyers do not read the listings.)

Yes, there are some eBay sellers who operate on the mistaken belief that it is the buyer who bears all the risk when purchasing a used item. However, the opposite is true—the seller is held fully accountable by eBay policy. Sellers bear all the risk. No caveat emptor here.

[annadryl]

Exactly why many sellers choose not to sell such fragile stuff online or trust it to the mail. Some things can still be better sold locally. I'm not saying there aren't great electronics sellers (and packers, shippers) out there, it's just not for me. I also have great respect for those who can ship glassware without taking too much of a loss, I however... just better not! 🙂