02-04-2021 03:23 AM
I tried to sell an item on eBay.
2 days after auction had ended, I opened an unpaid item case, because I did not receive payment.
Winner responded and refused pay, because he had bid on multiple auctions and he did not need second item.
He asked to cancel, but I want that eBay impose him strike for time wasting.
So now must I wait 4 days and then close case, or can I close case now (1 day after opening an unpaid item case) as buyer clearly stated that he will not pay anyway.
Also after I have closed the unpaid item case and claim fees from eBay, can I make second chance offer to another bidder, or can I only relist item or remove item from eBay?
02-04-2021 03:33 AM
You do have to wait out the 4 days before the option to give the strike will show up.
You can choose to send a SCO (if you have underbidders who have not opted out of receiving them), relist, or neither.
02-04-2021 03:35 AM
You are on the U.S. board. You need to ask these questions on the UK board.
02-04-2021 03:39 AM
You must wait 96 hours after you opened the case before you can close it. Once closed you can relist or offer to the next bidder.