Unable To Ship To France With eBay International Shipping Program.

[thepokemerchant7777]

I have a buyer who is trying to purchase a WW1 helmet from me, but he says that my listing will not ship to France even though I have shipped to Germany and Switzerland within the past month. Does anyone have any Idea why I cannot ship this helmet to France? Here is the listing https://www.ebay.com/itm/315699271993

[ebooksdiva]

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@thepokemerchant7777 wrote:

I have a buyer who is trying to purchase a WW1 helmet from me, but he says that my listing will not ship to France even though I have shipped to Germany and Switzerland within the past month. Does anyone have any Idea why I cannot ship this helmet to France? Here is the listing https://www.ebay.com/itm/315699271993

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Because you have the item shipping only to the US, you don't have international shipping on that item. 
How do you expect to ship that helmet First Class? You would probably need to change it to Ground Advantage because First Class package is no more. I don't think you can ship it First class letter with postage stamps. 

[thepokemerchant7777]

My listing is enabled for international shipping. The eBay international shipping program is different from the normal shipping settings all my listing besides Pokemon cards have the same shipping settings and I have shipped to Switzerland, Germany, and Italy in the past with the same shipping settings. So that's not the issue.

[ebooksdiva]

You may have eIS enabled but it is not available for the WWI helmet. 

[thepokemerchant7777]

I took the screenshot from the helmet listing. It seems the reason why I cannot ship it to France is because you cannot ship military equipment to France without a license even though this helmet is an antique and not fit for military service. So bureaucracy is the issue but thank you for taking the time to respond.

[stuff4divas]

@thepokemerchant7777 

Keep your listings compliant with EU and UK regulations

Selling into countries like France and Germany means you have to meet their local regulations, which may have an impact on your business. We’ve created simple ways to help you navigate how to get, and stay, compliant with international regulations.

If you sell to buyers in France or Germany this article will outline how to stay on top of Extended Producer Responsibility (EPR) regulations. These regulations are part of a Europe-wide initiative that aims to protect the environment by improving waste management and stimulating innovation in recycling. We’ve created a new Help page that is your one-stop shop for all things regulatory.

EPR in France 

If you sell items in France, you’re now required to add certain information to your account and listings. In particular, you need to add your Unique Identification Number (UIN) to your account. You can do this on your Account Settings page, under Business Information.

Check your account and ensure your listings include the required information to stay visible on eBay.fr. 

Learn more about EPR in France, including how to find your UIN, eligible categories, and what you need to do to stay compliant on our Help page.

[dbfolks166mt]

I took the screenshot from the helmet listing. It seems the reason why I cannot ship it to France is because you cannot ship military equipment to France without a license even though this helmet is an antique and not fit for military service. So bureaucracy is the issue but thank you for taking the time to respond.

     EIS is probably applying that regulation and preventing it from going to France. They tend to apply a broad spectrum to some categories. You may want to try listing this in another category such as Antiques or Decorative Collectibles.