USPS not updating eBay Delivery Services tracking

[tomkat-13]

Does anyone else having trouble with the USPS updating eBay Delivery Services tracking. I sell many Baseball Cards and postcards with eBay Delivery Services tracking. I am having trouble with the post office not scanning in updates and delivery. What good is tracking if it does not follow the item from start to finish.

[dbfolks166mt]

     I have no problems with USPS tracking being updated for any item USPS provides tracking for. I do have some problems on occasion where eBay fails to import and update the USPS tracking information from the official USPS site and the order tracking information on eBay is incorrect. 

     EBay does not own USPS, although sometimes they think they do or least they are a part of the logistics process. USPS is under no obligation that I am aware of to provide tracking information in their official system for items other than what USPS is responsible for providing. 

[biggymoe]

The tracking on the eBay Standard Envelopes is hit and miss, at best.  The scanners the PO Clerks, and carriers use, do not work on those tracking numbers.  They only show tracking updates when they pass through the machinery, at the processing centers, along the way.  And not always then.  I have many that are delivered, and I have received feedback for, that only show tracking from the first processing center, 50 miles away from me.

Best not to send any cards, other than inexpensive cards, by this method.

[bimm_corp]

@tomkat-13 

>Does anyone else having trouble with the USPS updating eBay Delivery Services tracking.

eBay's tracking is notoriously late posting tracking info. I use this site,

https://www.iship.com/trackit/track.aspx?

for all my tracking checks. It's good for USPS, UPS, DHL and Fedex. Saves me a lot of time. HTH.

[garobi-5710]

It all bull

[cards98765]

I'm currently at around 10% not tracking at all using Ebay Standard Envelope service.  Several of them I have received feedback on.  However, for me it is still the best price for the results as the majority of what I sell is inexpensive sports cards.

[ittybitnot]

What good is tracking if it does not follow the item from start to finish.

@tomkat-13 

I have often asked that same question myself.   Basically, you are relying mostly on the veracity of your buyer.  eBay expects you to refund if they file an INR.  These packages rarely show a "delivered" status, and not on USPS.  They do not use USPS tracking numbers. 

You can track your envelope here:  https://www.trackmyshipment.co

From the eBay pages: 

From time to time, eBay standard envelope shipments unfortunately may not track all the way through delivery to your buyer. If your buyer opens an “Item Not Received” request, please work with them to issue a refund in a timely manner. In these cases, you may also consider raising a claim to recover your lost funds.

claim for no tracking:

https://www.pip-claim.com/PIPClaim/eBayIntClaim/CreateeBayClaim

FAQs

https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html

[wasting2muchmoney]

I have had similar experience... UNLESS you take you labeled items to the post office youself and get a receipt as you drop them off.   I have seen items not scanned in at all, until they are delivered. 

[a_c_green]

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@ittybitnot wrote:

What good is tracking if it does not follow the item from start to finish.

@tomkat-13 

I have often asked that same question myself.   Basically, you are relying mostly on the veracity of your buyer.  eBay expects you to refund if they file an INR.  These packages rarely show a "delivered" status, and not on USPS.  They do not use USPS tracking numbers.

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That's the detail that gets forgotten here when eBay Standard Envelope (eSE) shipments are discussed. eSE labels do not have tracking barcodes; they have routing codes. Think of it as the difference between following and steering.

Carrier scanners cannot read a routing code, so it's physically impossible to get either an Acceptance at the beginning or a Delivered at the end; what you get instead is some on-line indication that the eSE package was successfully routed to the buyer's town for delivery.

If the buyer files an Item Not Received dispute, you must refund first (as you're going to lose anyway because you do not have an on-line Delivered scan), and then seek restitution from eBay.

[mr_lincoln]

@tomkat-13   I suspect some of the issue is the equipment within USPS that sorts letters, that's high speed equipment and they would have had to add scanners to capture bar codes on select pieces as they go whisking by at amazing speeds.   Below is a link to one type of mail piece sorting machine ...

https://www.youtube.com/watch?v=wG8ULky-NwA

Mr. L

[a_c_green]

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@mr_lincoln wrote:

@tomkat-13   I suspect some of the issue is the equipment within USPS that sorts letters, that's high speed equipment and they would have had to add scanners to capture bar codes on select pieces as they go whisking by at amazing speeds. 

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Well, the machines do read the routing codes on eSE envelopes, because that's what the codes do: allow high-speed machine sorting of mail to its destination, at least as far as the post office handling final delivery. But the eSE routing code is not a tracking barcode, and an eSE envelope does not have a tracking barcode, so it will never get either an Acceptance or a Delivery scan.

[onefootflipper]

I ship hundreds per week standard envelope and I think it is amazing overall. Used to be that a solid 10 percent of my Pokemon customers and 1-2 percent of my magic customers would file item not received claims. Those claims are down to almost nothing now. Insurance pays out on the very few they lose or damage. 

Now you will drive yourself crazy if you are trying to watch the tracking on these orders. As a seller you just need to fire them off and forget about them, just like you did before with stamp and envelope orders in the past. I have a few canned responses that I copy and paste to customers who ask tracking questions, usually get a few of those per week.

[dbfolks166mt]

Zoombie Thread

[itsjustasprain]

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@dbfolks166mt wrote:

Zoombie Thread

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Maybe at first - but now that the thread has more than doubled in size I would say that it is very much back to life again. If the topic is drawing that many fresh comments then its fair to let it run.

[dbfolks166mt]

    Fail to understand why people can't just start a new thread as opposed to piggy backing on an old one. There is a good possibility that a LOT of the information in the chain mail from the original listing may no longer be relevant and mislead people. Things change rapidly.