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UPC/EAN Issue

I cannot relist a product for some reason 

it is staying 
 
It looks like there's a problem with this listing.
  • The EAN field is missing. Please add EAN to the listing and try again.
 
There is no field for EAN to be filled in ???  I have tried and tried numerous times?
 
Help please 
Message 1 of 7
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Accepted Solutions

Re: UPC/EAN Issue


@poshpromotions wrote:

I cannot relist a product for some reason 

it is staying 
 
It looks like there's a problem with this listing.
  • The EAN field is missing. Please add EAN to the listing and try again.
 
There is no field for EAN to be filled in ???  I have tried and tried numerous times?
 
Help please 

You can create the field manually-

On your listing template, you will see this:

 

ADD.JPG

When you click on it fill in anything like my example:

EAN.JPG

Save and maybe that will work.



ON VACATION
GONE FISHING
BACK AT 6

View Best Answer in original post

Message 2 of 7
latest reply
6 REPLIES 6

Re: UPC/EAN Issue


@poshpromotions wrote:

I cannot relist a product for some reason 

it is staying 
 
It looks like there's a problem with this listing.
  • The EAN field is missing. Please add EAN to the listing and try again.
 
There is no field for EAN to be filled in ???  I have tried and tried numerous times?
 
Help please 

You can create the field manually-

On your listing template, you will see this:

 

ADD.JPG

When you click on it fill in anything like my example:

EAN.JPG

Save and maybe that will work.



ON VACATION
GONE FISHING
BACK AT 6
Message 2 of 7
latest reply

Re: UPC/EAN Issue

ok thank you so much !!!
xxx
Message 3 of 7
latest reply

Re: UPC/EAN Issue

The UPC field should accept an EAN.

 

_____________________________
"Nothing is obvious to the oblivious"
Message 4 of 7
latest reply

Re: UPC/EAN Issue

thank you ! I think. I solved it now!
xx
Message 5 of 7
latest reply

Re: UPC/EAN Issue

The UPC field is completely missing from my listing page.  I have tried to add it in my self in Item Specifics and the eBay system still kicks back an error when I try to submit the listing.  This listing does have variations for size--is this causing the problem?

Message 6 of 7
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Re: UPC/EAN Issue

 
Message 7 of 7
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