12-26-2017 12:38 AM
I am officially **bleep**. I am one of the "Little Guys" in this massive ocean we call eBay. I had 12 listings removed and when I called to get some answers, I was told it was an item that has been prohibited as of November, 2016. (5 of the items in question......Railroad Keys). One of the items they removed was a COIN with the word Railroad on it, NOT A RAILROAD KEY! Seriously eBay, REALLY?!? Here's is the short version of the call:
eBay: "It's a security risk to sell them".
Me: "What I am listing is an obsolete item that is no longer being used and it's more than 20 years olds."
eBay: "Well......we got calls from several railroad companies asking us to stop selling them".
Me: "Really? Even if it isn't something that is current use? Which railroad companies requested this?"
eBay: "For security reasons, we can't tell you."
Me: "OK, so is security is such an important reason for this policy, why are identical items still being sold by other sellers, but I'm not allowed? Why haven't you removed those???"
eBay: "If you see an item like the one we are talking about, you should report it. There is no way for us to catch all of them".
Me: "Huh, I noticed these items that aren't being removed are listed by "Power Sellers". Um, I'm a seller too, and we should both be able to sell the same thing."
eBay: "Well.....we're working on it".
Me: "Well.......you have a lot of work to do".
eBay: "Well......you should report the items when you see them".
Me: "Well.......you should know that is your job, not mine. My job is to be a seller. Your responsibility is to address this "Security Risk and delete every last one of these listings. It is my responsibility to be a SELLER - to make money - to pay my mortgage, get food to eat, get clothes for my children to wear, pay the electric bill.....oh, and run a business, But if you want to pay me to do your job, I will gladly accept. How DO you police this policy anyway?"
eBay: "We have a seperate department that handles policy violations, but it takes time"
Me: "My time is just as valuable as yours, probably more so, since I' a SELLER. You make money off everything I sell. "
eBay: "Well.........."
I find it extremely hard to believe that eBay has prohibited us from selling this ENORMOUS category of items which is by the way a highly lucritive and very popular collectible item!!!! All I see is the "Little Guy" getting the shaft. This is horribly unfair and you better believe I will be calling them weekly to ask why these keys are still being sold on eBay, and why I am not able to sell the exact same item. This is really gotten me worked up and I am truly **bleep** off. Anyone else experienced this treatment???
01-03-2018 12:33 PM