Selling

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Resolved! Buyer claims item received was fake but I have proof it is genuine - What now?

If buyer does not respond, should I escalate this with eBay to change the buyer's remorse return (buyer pays shipping)? Does anyone have any experience with fake vs. proof claims with eBay? I sold a bag on eBay and the buyer filed a return request st...

Fees

Why have I been charged £244 for selling an item for 2500 yet my partner was charged £50 for selling an item for 1025?? Mine was standard auction his had a reserve and buy it now?? Thanks

Resolved! Two nations divided by a common language?

Hi, This feedback was left by a U.S buyer for a U.K sellerThis will floor him! Great beater!The item was a smoking hat and had nothing to do with beating or baseball.Just wondered if anyone could give a translation please.

How can I (seller) avoid negative actions on a buyer return

Posted this same question in "seller hub", which I guess was the wrong place. Let me try it here- Sold a Magnus organ recently; worked well when I shipped it out. (shipping was $35) Buyer reports "it s beautiful and the sound is rich and amazing"; bu...

Blocked Bidder Creates New Account and Buys Item Anyways

Buyer gave me a bunch of low ball offers and about a dozen messages in this week so I finally blocked them. I get a message over-night from buyer and he says "hey - you blocked me". Several hours later the item sells to a brand new buyer from the sam...

Big Problem when listing my item (phone number & email ?)

Hello GUYSi have really some serious problem when i try to add a item for listing every thing works fine but when i tried to save my listing this message appear : "It looks like there's a problem with this listing.We can’t list your item because it l...

Each Policy Change, Destroys Small Sellers Further

Last year, policy changes forced us to remove 200 of our 350 listings, even though the changes were gradually relaxed and rolled back over the year, the damage was done to my business account and even more so to my personal account, i'm not sure how ...

Resolved! How do I combine a shipment to the UK after the auction is over?

Howdy - I never had the same buyer win 2 auctions at the same time. I would like to combine the shipment so that the buyer avoids a double shipping chare - which is considerable.Thanks in advance MIke

Contacting CS help

Another Ebay CS gem. 4x now return call from CS says unfortunatelt this call has been disconnected. We will call you back shortly. This is after trying to call and holding on for over half a hour. What a system they have!!!!

Ebay and Paypal, my thoughts.

so for months and months ive always been under the impression that Ebay were the bad guys/girls, that they dont care about the sellers and do nothing to help us, in the most part i was probably right however over the last month or so i have had some ...

Ebay case opened for item not received but delivered during the 4 days case opened. Who win?

Hello, Impatient customer opened a case on the lastest estimate delivery time. I said impatient because this buyer say bad word and menacing to opening case if not receive the same day as latest delivery... *Oh well, please skip the bad comment** Pac...

Warning eBay scammer

I just got scammed out of a big ticket item from an eBay buyer at the address of Portland Orlando 97230 this address is a business address that pays usps to keep their packages at the post office and they go themselves and pick it up from there which...

Where Does the Detailed Info come from if No Seller Feedback?

Today I found one of our trading parteners feedback is such: They have Nothing under their seller feedback but Detailed Seller Info for 12 months as shown below. I took a screen shot with seller ID blurred. The reason I brought this up is that this e...

Package in limbo, seller left me negative feedback before contacting me

I got my first negative feeback yesterday and it honestly kind of hurts. I shipped out an item the next business day First Class and checked on it a few days later and saw that it was moving throught he system normally. Then Thanksgiving came around ...

Combining 2 items in one shipment to the UK after the auction is over

Howdy - I never had one buyer win 2 auctions before. I would like to know how to combine 2 items to the UK so that the buyer doesn't have to pay $13.50 1st class twice. I'm using global shipping. Thanks in advance Mike