UID filed. Now what??

[sweetinad]

So I don’t sell on eBay often and have never had trouble until now. I sold an item with one single bidder. They didn’t pay, and did not reply to a couple of polite messages I sent, and so I filed an unpaid item dispute. Now what happens??? Do I cancel it?   Are the Final value fees automatically credited to me since I filed the UID???  

[nobody*s_perfect]

Final value fees were put onto your eBay invoice at the time of the transaction. The unpaid item claim is the process for getting a credit for that fee.

No, you don't cancel the transaction; you wait 4 days after you filed and then you close the case.

Here is the Help page about what to do if a buyer doesn't pay:

http://pages.ebay.com/help/sell/unpaid-items.html

When you file an unpaid item claim, eBay immediately sends the buyer a message that strongly encourages them to pay for their item within 4 days. But that's all eBay does.

If the buyer doesn't pay, then after 4 days you'll get the option to close the case, giving the buyer a strike and getting a credit for your final value fee. Do not expect to hear anything about your case directly from eBay. Either the buyer pays or they don't. If you don't close the case within 36 days after the transaction it will expire, which means no strike for the buyer and no credit for you.

[eunster1313]

Resolving unpaid items with buyers

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items?id=4137 

[luckythewinner]

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@sweetinad wrote:

So I don’t sell on eBay often and have never had trouble until now. I sold an item with one single bidder. They didn’t pay, and did not reply to a couple of polite messages I sent, and so I filed an unpaid item dispute. Now what happens??? Do I cancel it?   Are the Final value fees automatically credited to me since I filed the UID???  

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Every page on the eBay site has a "Help & Contact" link at the top, which leads to a page where you can search the help for routine information like unpaid item disputes. 

Searching for "unpaid item" brings up a link to the "Resolving unpaid items with buyers" page, which answers your questions: 

If the buyer doesn’t respond to your message or invoice and still hasn’t paid, here’s what you should do:

If it’s been more than 2 full days since the listing ended, you can select Report an unpaid item. This lets us know you’re having a problem and starts the formal process of resolving the issue (we call this opening a case). You need to report a case within 32 days of the listing ending.

After opening a case, the buyer has 4 days to respond or pay for the item. On the 5th day, you can close the case by going to the Resolution Center and selecting Receive fee credit, then Close case on the following page. Under Have you received payment from the buyer?, select No. The unpaid item is then recorded on the buyer’s account, the final value fee will be credited back to you, and you can relist the item.