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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

International Buyer Did Not Receive Full Refund That I Issued

I had an international buyer from a Latin country pay about $80 US for an item including postage. Over a month later they contact me and tell me INR, and tracking shows that to be the case as it never updated past leaving Chicago. Told him to wait a ...

return approval

Ebay approved a return since the 1st of April and I haven't received the Item yet and today is the 30th what should I do.

Sellers Beware

Fraudulent Item Location is driving buyers away. I'm already starting to avoid sellers in CA and NY because of the number of sellers listing US item location and shipping from China.

need advice -offer from buyer who's changed User ID many times and has private FB

Hi, On my selling account (had for 17 plus years) I have an offer on an item from a buyer with private feedback. They have been on Ebay for about 12 years and have changed their user ID 8 times - they are on their 9th ID as of April 23rd. This offer ...

EBays guarantee delivery dates and vacation settings.

We had to close our physical shop for a week due to the virus from the 13th till the 20th. At this time I put the store on vacation mode. I know it was working because I checked my listing and I saw the banner that said we were away and items would b...

Appeal your decision,

I would like to appeal your decision about an undelivered item. This customer started complaining early that this item was not received on time and requested a refund. If you check the Tracking # now it is saying it was delivered or picked up April 2...

Hooray, buyers have leveled up their rudeness

Wanted to touch base with the community and see if anyone else is experiencing this as well. Like many eBay sellers i have noted that my listings will be shipped within 3 days. Throughout the years every once in awhile I get a buyer who sends an emai...

Sell similar problems with the condition description field

Want to list many items in the same category ...BUT "condition description" field does not change from listing to listing

Resolved! My listing doesn't show payment / shipping correctly, is this normal?

I looked at one of my listings and I'm confused...first of all, it shows that I accept credit cards, which is not true, I only accept PayPal. Secondly, I don't see a way to choose the shipping method. This is because I am looking at my own item, thin...

Ebay customer service

Just had to call Ebay for help with a refund but they did not help at all. It's very upsetting because I shop alot on Ebay and I would hope they would be more helpful and dependable but i guess that's asking for too much. I purchased a car dvd player...

How many unpaid item strikes?

How many times can a deadbeat not pay before ebay suspends their account?

I deleted 45 listings on accident ,I wanted to relist

Is there any way to get these back anymore. I did this years ago and I called and ebay undeleted them for me. Now they say they have no clue how to undelete

Feedback

HelloHow much feedbacks i need to become powerseller ?

Buyer claims to not receive an item when USPS shows it delivered. eBay took my funds - I did my part

Buyer with ONE feedback buys and pays for via paypal a $300 item. I've got some almost 700 100% pos feedbacks and been on ebay for almost 2 decades. I upload tracking and item shows delivered via USPS. Then the buyer claims he didn't get the item and...

I’d like to customize my Seller Hub page.

I’d like to customize my Seller Hub page.I noticed that now we can see the buyer’s zip on front page. That’s an improvement. Why don’t let us customize our Seller Hub page?For example: I’d like to have the buyer email address on front page, also My o...