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Trouble shoot issues

Troubleshooting resources to address various issues users may encounter while buying or selling

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Trouble shoot issues

     You can start with the forums in many cases you will get better information and answers on this forum regarding selling issues than you will get from eBay customer support. 

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Trouble shoot issues

Question? OR just spam??

klhmdg  •  Volunteer Community Mentor
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Trouble shoot issues

 Did someone tell you that you would be employed by eBay and eBay would pay you to post product reviews, write forum posts, or grab orders? This is a scam, and they are setting you up to steal from you. The scammers will earn your trust with fake proof of their system, perhaps even let you withdraw very small payments, then they will tell you that you have to pay them to be able to withdraw more payments.



This is called a task scam or an order-grabbing scam. The fake company might use the name "eBay Mall" or a different name. Either way, it's a scam that has nothing to do with the real eBay.



eBay doesn't pay people to write forum posts, write product reviews, or grab orders. No legitimate company pays for this type of "work."



If the scammers ask you to sign up for a cryptocurrency account, don't do it. Don't give them any money; you won't get any of it back. More info: https://malwaretips.com/blogs/ebay-job-scam/

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Trouble shoot issues


@19cs-98 wrote:

Troubleshooting resources to address various issues users may encounter while buying or selling


You are in the right place.  Ask your questions.

 

Here are some important links to areas you should really take the time to learn about as a new seller.

https://academy.ebay.com/student/catalog?locale=en


https://www.ebay.com/help/selling/selling/selling?id=4081

https://pages.ebay.com/seller-center/get-started/seller-fees.html

https://pages.ebay.com/seller-center/service-and-payments/funds-availability.html

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=415...

https://www.ebay.com/help/listings/creating-managing-listings/creating-listing?id=4105


And make sure you know this policy extremely well.

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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