eBay

gocatrecords · ‎02-17-2018

I had my Paypal account set up as my automatic payment method for eBay fees. Last night it was telling me that I hadn't paid them so I manually paid it. I had well more than enough to cover it and they deducted it from my Paypal account. Today I get a message from eBay saying that I haven't paid my selling fees and soon they'll be late. But the thing is that the amount has already been deducted from my Paypal account and it says I paid that amount to eBay on my Paypal activity page. eBay says that PayPal declined my payment but paypal doesn't say that. What's going on here. Anybody know?

lookng2015 · ‎02-17-2018

You should never pay your fees manually if it's within a couple of days of the auto payment being deducted. You'll have to call PP to find out what's going on I think.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley

tiramisu41 · ‎02-17-2018

@lookng2015wrote:
You should never pay your fees manually if it's within a couple of days of the auto payment being deducted. You'll have to call PP to find out what's going on I think.

Why do you say hat, @lookng2015? I pay my eBay fees manually all month long every few days (including within a couple of days within when the auto payment is scheduled) and have never had an issue. (??)

lookng2015 · ‎02-17-2018

Because you can end up with the payment being paid twice. It even says on the one time payment screen NOT to pay within 5 days of the auto deduction being due.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley

tiramisu41 · ‎02-17-2018

@gocatrecords

Is this this first time you've had to pay fees? Or, have you been paying all along and suddenly have an issue? Has revenue from any of your eBay sales been flowing to (deposited into) your PayPal account as it should?

There's a slight possibility that you may just have run into a glitch. Some people were complaining on the boards last night that the interface between eBay and PayPal seemed to be down and not working. Maybe you were trying to do your payment while that was going on and it affected your transfer...

Worth considering. But, I'd call PayPal and see what they say. If your PP account shows a payment to eBay was deducted from your account, PayPal needs to find out why eBay is claiming they didn't receive it.

Keep us posted as to how you make out...

tiramisu41 · ‎02-17-2018

@lookng2015wrote:
Because you can end up with the payment being paid twice. It even says on the one time payment screen NOT to pay within 5 days of the auto deduction being due.

@lookng2015

Hmmm... Interesting. Been on eBay for 20 years and never run into that. Thanks for the info.

fern*wood · ‎02-17-2018

If you have it set to automatically pay the fees, I find it strange you would have gotten an email stating you didn't pay them. I would want to write back to ebay telling them that is their fault then. Are you sure the email was from ebay?

Mine are paid with a credit card, though, but I would think even if a paypal balance wasn't enough that the backup payment method would cover.

*eponymous* · ‎02-17-2018

eBay says that PayPal declined my payment

Check your payment method account - bank account/card...

Life shrinks or expands in proportion to one’s courage. ~ Anais Nin

quadcitypickers · ‎02-17-2018

I don't know why they can't simply program the system to show a manual payment has been made.

I made the mistake of doing this prior to the automatic payment coming out, and it will usually warn you with something along the lines of "making a payment now may result in a double charge" or something like that.

As a result, I was "doubled dipped" and had a credit on my eBay account, which was like pulling teeth to get back to me.

I wish there was a way to avoid having the fees sucked out automatically, but I guess eBay doesn't trust us.

slippinjimmy · ‎02-17-2018

@quadcitypickerswrote:e.
I wish there was a way to avoid having the fees sucked out automatically, but I guess eBay doesn't trust us.

There is but you have to make the manual payment BEFORE eBay has already initiated their auto-payment request.

If eBay did not require an auto-payment of fees to be set up they would literally have to chase after MILLIONS of sellers.

I don't understand the complaint about auto payment which is done within a known period of a couple of days when the other option is to manually pay many days or weeks sooner.

Paranoia strikes deep
Into your life it will creep

quadcitypickers · ‎02-17-2018

@slippinjimmywrote:I don't understand the complaint about auto payment which is done within a known period of a couple of days when the other option is to manually pay many days or weeks sooner.

I don't trust automatic debit for anything. It's not a fool proof system and there are tons of complaints with utility companies and credit card companies double charging or charging incorrect amounts.

I know some people who run their entire finances on "auto pilot". Now if someone cloned their credit card, ran up $3,000 in charges (say they only use it for $300 a month), then that person would not be aware unless either the CC company caught it, or it hit their bank account from auto debit. By then, it might even be too late.