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@clearchoiceaquatics wrote:
I had a pretty confusing call with ebay today about this. I sold an item at 7pm on 10/17/2018. I have 1 day processsing time so I shipped it out 10/18/2018 and recieved an acceptance scan at 5:23pm with the item arriving to the buyer today 10/22/2018. I was hit with a defect for Tracking uploaded on time and validated but it was uploaded on time and accepted by the post office.
Ebay told me that the only way to get the defect reversed was to request the buyer to leave feedback.
1) it's rare for a buyer to leave feedback even when they get the item next day
2) what does the buyer have to do with this?
brian@ebay anything you can recommend? you've been the most helpfull person at e-bay so far. USPS Tracking 9400111699000323369716
Hi @clearchoiceaquatics, I've reported this to the tech team for review. As of right now this is not effecting your selling status but we definitly want to have it reviewed. Thanks for letting me know!
@clearchoiceaquatics wrote:
I had a pretty confusing call with ebay today about this. I sold an item at 7pm on 10/17/2018. I have 1 day processsing time so I shipped it out 10/18/2018 and recieved an acceptance scan at 5:23pm with the item arriving to the buyer today 10/22/2018. I was hit with a defect for Tracking uploaded on time and validated but it was uploaded on time and accepted by the post office.
Ebay told me that the only way to get the defect reversed was to request the buyer to leave feedback.
1) it's rare for a buyer to leave feedback even when they get the item next day
2) what does the buyer have to do with this?
brian@ebay anything you can recommend? you've been the most helpfull person at e-bay so far. USPS Tracking 9400111699000323369716
Hi @clearchoiceaquatics, I've reported this to the tech team for review. As of right now this is not effecting your selling status but we definitly want to have it reviewed. Thanks for letting me know!
