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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Can't block buyer who lied thru his teeth about why he returned a $100 item????

I don't do returns. I state this in every description. I am selling personal belongings, family heirlooms. Some jerk initiated a return on a $100 piece of jewelry. He made up some cockamamie story about having bid in the very last seconds of the auct...

Checkboxes in Promotions page

Within the Manage Promotions page (% off deals and such), what are the checkboxes for beside each promotion for? It's not like I see any action buttons on the top that will affect the selected promotions with their box checked. So what are they for?

Question about paying for shipping

Hello, I am selling an item in a USPS Priority Mail box for $20. The shipping fee is $7.20 for the item. I guess I have to ship it through the Priority Mail option since that is required with USPS boxes. My question is, is the $7.20 shipping free sub...

List for Bad Buyers

I have read many posts about sellers being scammed by buyers here on eBay. It is a problem for all us sellers. I have been scammed and I feel for all who have had dealings with those buyers who have received free stuff from us. My question: Is there ...

I need help!!! crazy buyer

I have a buyer that is absolutely crazy!!! They have been verbally abusive and now threatening. I have sent every message to eBay and have opened 3 cases against this buyer trying to get them to step in. I sent this customer a pair of shoes, I messed...

Starting price not appearing in my listing

An eBay oldtimer, but on the shelf for a long time, trying to list an item for bids with a buy-it-now option, in the form for creating my listing I entered $150 with a buy-it-now value of $250, when I preview my listing the $250 is there, but for bid...

User avatar by Explorer
  • 98 Views
  • 2 replies
  • 0 helpful

Product Reviews

I just had a customer ask to see the "actual picture" of an item we are selling. I responded and essentially told him that you are seeing an actual picture; we hire a professional photographer to take our pictures and that the item in question is one...

User avatar by Trailblazer
  • 398 Views
  • 10 replies
  • 0 helpful

Resolved! Return Request + Profanity + Negative Feedback

Hello all, As the title suggests, a buyer requested a return, then responded in an angry tone, and about a week later left me negative feedback. Here's what happened: 1. Through eBay messages, buyer asked if he could return an item. He mistakenly ass...

User avatar by Not applicable
  • 2453 Views
  • 50 replies
  • 0 helpful

Papal fee was 4.5% now?

Just very curious but lazy to call them. So I sold 2 items lastly which was $260 each. I got charged $11.74 fees which is 4.5% from PayPal for each sale. I thought it supposes to be 3% which is $7.8?can someone please explain to me what is happening?...

Unsolicited FREE Shipping turned on and Item Specific overload!

I created 6 listings this evening and noticed that when I worked down the listing form to about the picture uploader the screen flickered and a ton of Item Specifcs appeared (pic below). I was doing a Cast Iron skillet and if you read through the Ite...

looking up?

I am terrible with numbers (do not use spreadsheets for example which is shocking I know). So I can't prove it right now that sales have perked up. I will check the Hub at the end of the month to compare April to February and March. But it seems like...

User avatar by Rockstar
  • 120 Views
  • 2 replies
  • 0 helpful

Relisting an item without starting a UPI case

Hello. A Buyer paid wth PayPal for an item that I had listed for "cash on local pickup" (a large auto parts item). I contacted him through eBay messaging and expalined the terms to him, he replied clearly asking me to refund the payment and said that...

Resolved! antique rock

Hi, i perches this 3LB. stone in antique sell , does anyone know what kind of stone is this. Thank you!

SYI Confirm Account

I am having a problem.....When I go to submit a listing, I get prompted to "Confirm Your Account" - I have to receive a code via email before I can list my item. I have called CS multiple times about this, each time they tell me the problem is fixed,...

Resolved! Feedback

Hello,If I cancel a purchase can the buer still leave feedback?I am talking about a purchase in the buy it now format.Second question is, if the reason for canceling the buy is due to wrong shipping address or because the buyer asked to cancel, does ...

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