eBay

flyrod4chrome · ‎12-28-2023

As the seller this situation leaves a bad taste. We get ripped off in this situation and it isn’t good business. The cost should atleast be split 50-50.

klhmdg · ‎12-28-2023

If tracking shows delivered the seller doesnt need to do anything BUT put the tracking number in the case.

Not sure what cost should be split. Buyers do not get a refund if the item shows delivered.

klhmdg • Volunteer Community Mentor

inhawaii · ‎12-28-2023

If the tracking shows "delivered" and the buyer claims it was not delivered and files a INR (item not received) case, all the seller has to do is respond to the case with the tracking number and the seller will win the case and owe NOTHING. Why would you want to split 50/50?

Papa Was A Rolling Stone - The Temptations

toomuchstuffagain35 · ‎12-28-2023

If your tracking shows delivered then you don't have to refund anything.

Tell them to check with their PO to see if it was misdelivered (they have GPS) and see if it can be retrieved by the carrier.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley

fashunu4eeuh · ‎12-28-2023

@flyrod4chrome wrote:
As the seller this situation leaves a bad taste. We get ripped off in this situation and it isn’t good business. The cost should atleast be split 50-50.

Hi @flyrod4chrome —As others said, if tracking shows delivery (or delivery attempt), this is one of the few times where actual seller protections are granted to those of us who sell on eBay. This is where eBay will support the seller against a buyer’s Item Not Received claim in a Money Back Guarantee case. So you should never get ripped off when tracking proves the item was delivered. What happened?

stainlessenginecovers · ‎12-28-2023

@flyrod4chrome wrote:
As the seller this situation leaves a bad taste. We get ripped off in this situation and it isn’t good business. The cost should atleast be split 50-50.

Why would you say such a thing?

If tracking shows 'delivered': Buyer is SOL.

NOT the seller!