So, I had a terrible experience with eBay Authenticate as I am now finding a lot of other sellers have similar experienced according to various blogs. After I sent in my purse and the item was posted, I had several concerns that I sent to eBay Authenticate. A person named Terrie responded saying that they were the project manager. In the end, due to my complaints, Terrie decided to fire me, remove the listing and send my purse back to me rather than address the concerns.
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Hello,
I sent a PRADA “Papaya” Nylon Quilted Tessuto Impuntu Pattina Crossbody Bag in for authentication recently and have some concerns over the listing.
1 – The title of the listing posted by you is “PRADA Orange Nylon Quilted Crossbody Bag”. No where in the title does it reference “Papaya”, “Tessuto”, “Impuntu” or “Pattina”.
2 – The first four pictures have apparently been edited such that the item appears to be bright orange rather than Papaya in color. If you look at other listings for this same handbag, you will see that this one is far too orange and doesn’t represent the actual color.
3 – In picture 5 showing the inside of the handbag, there appear to be two black threads or something else in the bottom of the bag that make it appear to have significant ink markings inside the bag. It will never sell if someone thinks that the bag has been damaged with ink markings inside the bag.
4 – There are no pictures showing the handbag with the original tags, certificate of authenticity, original box that was included or the dust cover.
5 – I am genuinely concerned that eBay are using a seller who have multiple negative feedbacks citing poor communication, item not as described and shipping to the wrong address and with missing parts. This will also affect the ability to sell the item.
Please advise on what you plan to do to resolve these issues.
