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Throttling-what to do about it

Let me preface this by saying I understand that there is not universal acceptance that eBay throttles their sellers; I respect the opinion of those people who feel they do not and hope that they will do me the courtesy of respecting mine and to please not turn this post into a debate about whether or not eBay throttles sellers, to what extent they do, how or why they would do such etc.   I do not mean for this to come off as rude, I just would like this thread to stay on point and be an ongoing discussion amongst sellers who believe eBay does throttle us with tips on how to best deal and position ourselves in such an environment.

 

With that being said, I have a particular listing that up until 2 weeks ago, over the prior 3 months I had sold a whopping total of 5 of these items.  About 2 weeks ago I managed to sell 3 in a 2 day period to different buyers.  Over the course of the next 2 weeks I sold 19...about 4x the amount in two weeks then I had sold in the prior 3 months!!!  This is not an exogenous event, I have seen these types of patterns so many times that I can not possibly think it is an exogenous coincidence. 

 

 It seems very obvious to me that if you want sales, you need visibility for your listings.  In order to get visibility for your listings you need sales. A classic chicken vs. eg scenario.   eBay buries the listings of items that don't sell and give enhanced visibility to those that do.  I usually do a few things to circumvent this sort of throttling.  (This example above is one of the instances where I did nothing to the listing as an attempt to  illustrate my point about eBay throttling. )  But I usually:

 

1) When an item that doesn't have any sales within a 2-3 week period, I will usually cancel the listing.  Instead of "re-listing" I will "sell similar."  This way it appears as a new listing.

 

2) If my sales for a particular item that I have many of are slow, I will run a sale for a 3-4 day period droping the price to pretty much break even after I factor in my shipping, fees etc.  While I normally don't like to work for free this way, sometimes dropping the price will drastically will ignite sells over a short time and over the next 4 days I may sell 5 or 6.  While it is true that I may not have made any profits, however I:

A) reduce inventory 

B)  Now have several sales that might help generate more product visibility...so if I originally had it priced at $30 when it wasn't selling and lowered the price to breakeven at $18, now it might start to sell a little more regularly at $24 now that I have a little bit of a track record. 

 

I'd love to hear from other sellers who believe eBay throttles on what they do to deal with it.  Again, for those that don't believe in eBay throttling I respect your opinion but I ask that you please not discuss that here.  I would be happy to discuss this issue if you would like to start a new post.  I would like this thread to stay on topic and be a forum for sellers on how to best position our listings to cope with throttling.  It would be quite difficult to add value to this topic if one doesn't believe in eBay throttling to begin with.  So again, I hope my desire to stay on point will be respected.    

 

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Re: Throttling-what to do about it

I've also noticed that listings with photos in the main body of the listing are being pushed further down in search at least on my phone.

So I think being mobile compliant and not having a bunch of extra stuff in the body of your listing is a big part of not getting throttled as well.
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@the*dog*ate*my*tablecloth wrote:

I and many other buyers have discussed intentionally skipping over promoted listings. They're like spam and very annoying. Who wants to see the same item over and over again in their search?

 

Many buyers and sellers are opposed to the way the promoted listings program works so I would consider it carefully.

 


I remember that discussion and I was one of those posters.

 

Show me the listing - once.  Not multiple times.  The more I feel it is being shoved down my throat, the more I will not even look at anything else that seller has.

 

 

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Re: Throttling-what to do about it

ME?   

 

Never said I was planning a Class Action and If I did it would have nothing to do with this forum.  This is a place to exchange ideas, whether we agree with them or not.  Why would one want to limit free speech and ideas is beyond me.

 

We can take this to another thread as too much time has been spent on here.  I gave my tips in my first post as to a work around which is how I deal with throttling.

 

Sorry OP that we even went down this path just came here to read different ideas as I do belive that throttling happens. 

 

Rich 

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Re: Throttling-what to do about it


@caninekopz wrote:

ME?   

 

Never said I was planning a Class Action and If I did it would have nothing to do with this forum.  This is a place to exchange ideas, whether we agree with them or not.  Why would one want to limit free speech and ideas is beyond me. 


I used the "Quote" button to grab what you said. Specifically, in reply #68, you said:

 

" but someday there will be a "CLASS ACTION" and I am preparing myself"

 

Are you claiming you didn't type that? Where did I say you were planning it?

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Re: Throttling-what to do about it

i just listened to an Ebay best practice seminar and the speaker said that adding photos to your description will move you down in search. So this is true according to Ebay.
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Re: Throttling-what to do about it

Ultimately, you can bust your **bleep** all you want but you will never be allowed to exceed your hidden limit unless Ebay raises it.  

 

The best course of action is to spend the bare minimum of time it takes to maintain your sales at or close to your hidden limit, and put the rest of the time into other selling venues.  I discovered I was spending a full 8 hours a day spinning my wheels and selling X per month, and now I put in about 5 hours a week and sell X per month.  The rest of my time goes into making money elsewhere.

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Re: Throttling-what to do about it


@lloydsteventaylor wrote:
i just listened to an Ebay best practice seminar and the speaker said that adding photos to your description will move you down in search. So this is true according to Ebay.

Did they say if HTML in your listing will do it as well? It really should some of these templates people use are impossible to view on a phone.

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Re: Throttling-what to do about it

yes html too. best practice is text only with short complete sentences about item. what surprised me is they say not to include terms of sale in the description as Ebay already has dedicated fields for all terms of service. The topic of this thread was to find out what others suggest to move up in search and I feel the best way is to implement Ebay's best practices as much as possible.
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Re: Throttling-what to do about it

I happen to be one of those that believe the TROTTLING CONSPIRACY! But I also don't think it is done for a purpose. Seems to me the trottling (or whatever you want to call it)  occurs more as to which servers your listing are being seen on at a particular time!  There are definite patterns that occur & it seems to be geographical.  When I am on servers in California, New York or Florida, my sales are really good, when in the mid-west, not so good, probably has a lot to do with the type of items I am selling as much as anything or perhaps because being more heavily populated, there are just more eyeballs there! Sometimes I get 3-4 sales a day from the same state, then none from that state for weeks.

 

I also help a friend with his eBay listings and the same pattern appears, recently he has been getting sales from PR, never had any before in 3-4 years. I have also recently gotten sales from PR, maybe eBay is using a new server there!

 

These patterns seem to repeat on a weekly basis for awhile, then I guess the rotation changes, does effect my sales, as I have been tracking this stuff for awhile. I really don't think there is much an individual can do to effect which servers you are being seen on. Social Media probably does work for some, but is time consuming, being a "one person" shop, my time seems best spent on new listings!

 

eBay is a numbers game, as are most things in life...being at the right place at the right time...is something we have little control over...or so it seems to me with my 78 years experience!

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Re: Throttling-what to do about it


@baantiques wrote:

Ultimately, you can bust your **bleep** all you want but you will never be allowed to exceed your hidden limit unless Ebay raises it.  

 


Great, another one of those conspiracy buzzwords thrown around.  dizzy_face

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@lloydsteventaylor wrote:
yes html too. best practice is text only with short complete sentences about item. what surprised me is they say not to include terms of sale in the description as Ebay already has dedicated fields for all terms of service. The topic of this thread was to find out what others suggest to move up in search and I feel the best way is to implement Ebay's best practices as much as possible.

I want hundred percent agree with you.

I also agree with eBay about not putting your terms of sale in the listing because let's face it most of them are unenforceable to start with.

 

I think a lot of sellers don't realize how far mobile technology has come and don't really grasp how the world has changed around it.

20 years ago it was just a handful of yuppies on their cell phones, 15 years ago it was just a handful of yuppies on smartphones, 10 years ago cell phone users started getting smart phones.

 

Since then the smartphone has replaced a lot of other devices such as desktop computers and laptops because it's got almost identical capabilities and it's more portable.

 

So as sellers we need to keep up with the the changes that technology is bringing even if we're not actually using that particular piece of tech.

 

I really could go on and on about the changes that I've seen over the years but I think I'll just shut up now lol

 

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Re: Throttling-what to do about it

What a good discussion. Many good points made all around.
Thanks for bearing with the Ususal Suspects and all the know it all passive aggressive condescending off topic attacks.
Lots of good ideas to try.

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Re: Throttling-what to do about it


@andow_6171 wrote:

I think a lot of sellers don't realize how far mobile technology has come and don't really grasp how the world has changed around it.

20 years ago it was just a handful of yuppies on their cell phones, 15 years ago it was just a handful of yuppies on smartphones, 10 years ago cell phone users started getting smart phones.

 

Since then the smartphone has replaced a lot of other devices such as desktop computers and laptops because it's got almost identical capabilities and it's more portable.

 

So as sellers we need to keep up with the the changes that technology is bringing even if we're not actually using that particular piece of tech.


Exactly.  I took a course on web design not that long ago and these days the trend in web design is "mobile first"-- that is, design the web page to look good and be functional on mobile devices first and THEN adapt it for desktop.  Statistically, most web browsing these days is done on phones or tablets, so it's crucial for sites to make sure that their design is mobile-friendly, hence eBay's push for mobile compliance.

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@baantiques wrote:

Ultimately, you can bust your **bleep** all you want but you will never be allowed to exceed your hidden limit unless Ebay raises it. 


So you believe eBay has imposed a "hidden limit" on your sales (not your visibility). So when you get close to your $xxx/month, eBay hides your listings. Is that right?

 

 

 

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Re: Throttling-what to do about it


@lloydsteventaylor wrote:
yes html too. best practice is text only with short complete sentences about item. what surprised me is they say not to include terms of sale in the description as Ebay already has dedicated fields for all terms of service. The topic of this thread was to find out what others suggest to move up in search and I feel the best way is to implement Ebay's best practices as much as possible.

I don't have a single word of TOS in my description section. I don't think it's necessary or helpful.

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