Comics-scifi_collectibles Is a Volunteer Community Mentor.
Has anyone else received this type of communication?
Today I received a threat from eBay. Perhaps they might call it a promise.
They have threatened to send my information to a debt collector for an item that I listed ONLY 2 DAYS AGO with no prior balance.
THE E-MAIL I RECEIVED FROM eBay:
A SECOND MESSAGE WAS ALSO SENT TO eBay 'Messages' ..
A couple of points:
1. My payment due date is 29 days away since I just listed my item.
2. I had a neutral balance of $0.00 before listing this single item just 2 days ago!
There are still 28 days remaining on my listing yet they're threatening me with "eBay Global Collections".
Is this now the common theme among companies largely funded by private equity?
An internet search suggests eBay has more than 160 subsidiaries, a trademark of a ponzi scheme but what do I know, I am just a dumb customer.
This type of behavior and communication with consumers is absolutely mistrustful, twisted and totally inappropriate. It is not a mistake when it continues to happen, I think many people are stuck in an abusive relationship with an entity that we call eBay.
The actions taken by eBay themselves calls into question the integrity of the company, the people who make up the company, and what their actions and words are really communicating to American citizens, paying customers, who pay to use their services.
Upon further search, it seems eBay has a pattern of doing this as a matter of routine.
There are many, many web results. I actually forward the E-Mail to eBay before seeing a message in the 'Messages' area of my account also.
Many people seem confused when it happens, and are unsure if it was actually from eBay, but this is absolutely no glitch or mistake. There is an unmistakable pattern of abuse here.
Who are the head corporate people in charge at eBay, are they aware of these methods and do they need to be personally contacted by writing?
If they are aware and this is the best they can do, there are about twenty different ways that I can inform people about this if for some reason this message gets deleted or censored.
Perhaps issues like this need to be discussed with people who have large audiences on YouTube, to gain a better understanding and a consensus about what people think about this.
I have had enough of troglodyte behavior, it seems their treatment of customers has gotten worse.
This is wholly unprofessional and companies must expect an equal or opposite reaction among consumers at a minimum.
I have attached three screenshots.
1. Showing the E-Mail I received. At first, I was unsure if it was legitimate or not, but the links check out and go to the eBay login system.
2. They sent the same correspondence via eBay messages. This also confirms it is business as usual for eBay.
3. The auto-reply from eBay suggests "Most likely, the message you received was not sent to you by eBay."
But, it in fact was and they also sent a similar one to my eBay message folder.
eBay did not contact me, not even once, before sending this threatening letter for a two-day-old 'debt' as they call it. A two-day-old debt they're already threatening to leverage 'eBay Global Collections' to collect.
Who are these people, isn't that an offensive.. brash.. disrespectful.. unprofessional.. totally despicable way to operate a multi-Billion dollar enterprise?
They are so demanding of payment before it is even due, they will threaten you!
Well, that is not acceptable and there are consequences for every action, good or bad. They'll be wholly owned by private equity soon, that is if someone in Congress doesn't take a closer look.
Perhaps the shift away from American sellers and allowing unfair practices by international sellers from Asia is also indicative of eBay's moral compass or the lack thereof.
eBay moderators, modying or censoring this will constitute abuse, modifying or tampering with my account will be documented and sent up the chain to people in Corporate supervisory and executive roles. I will contact each of them personally. Not to mention media influencers to disseminate this information and other complaints of questionable practicess if suppressed or hidden from view, or if I am punished for bringing this to light.
Absolutely shameful conduct, eBay should not behave like organized crime enforcers while communicating with customers. Over $49 from two days ago, new limits of cringe.
In eBay's very own policy it states: "Payouts are simple and streamlined. eBay deducts selling costs and fees related to your sales from your funds prior to payout." This company should change its name to CringeBay. It appears eBay Global Collections is actually a debt collection agency, the enforcement wing!
This is facist behavioral pattern and not one that any self-respecting business owner would ever emulate!
Reference: https://www.ebay.com/sellercenter/payments-and-fees/payments-and-earnings#:~:text=Payouts%20are%20si....
@freedom-4000 wrote:Anyone else experience where you've been over-charged, or threatened over a recent balance?
( sorry I don't have time to read all of your long post and ALL of the replies)
I have not seen the collections letter shared by sellers before BUT I have had MANY sellers report that their funds are being held OR taken from their linked checking account due to outstanding fees. From some of the posts I read it seems that the .30 cents was an outstanding fee.
Do you have a back up payment method for selling costs designated in your eBay account?
Enter your backup payment method for selling costs here: https://ppcapp.ebay.com/myppc/wallet/list
AND Select Manage under the method you want to use then select Preferred for selling costs. I use a credit card.
Even though you can accept offsite payments for Vehicles, unlike other categories, you still need a linked and verified checking account. This is part of the federal know your customer laws to help prevent money laundering.
