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This negative feedback didn’t get counted

I just got a negative feedback 2-3 days ago. Funny thing is that on the day I got it I see my negative feedback count jumped up by 1 on the “1 month” “6 months” and “12 months” area. Then all of a sudden that negative didn’t get counted anymore. It went from 1, 4, 12 respectively down to 0, 3, 11 and that one negative is clearly still there on my page 1. It didn’t get removed or anything. Although it will eventually get scrubbed once I refund the buyer because he filed a return for it. But that shouldn’t cause those counts to already lower itself. The negative still remains.

This issue probably doesn’t make much of an impact. But it’s still weird. Anyone else experienced this too? If you click on my negative counts for that account you’ll see it’s off by 1.

Message 1 of 8
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7 REPLIES 7

This negative feedback didn’t get counted

Is it for a different account?

I don't see anything on this one.

Sea Of Love - The Honeydrippers
Message 2 of 8
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This negative feedback didn’t get counted


@inhawaii wrote:

Is it for a different account?

I don't see anything on this one.


Yes.

Message 3 of 8
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This negative feedback didn’t get counted

I seen an account the last couple days where they had just got negative feedback and their % was still 100 and nothing in the negative section.

Have a great day.
Message 4 of 8
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This negative feedback didn’t get counted

Saw one today. Same thing. 

The Race is over
The Rats won.
Message 5 of 8
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This negative feedback didn’t get counted


@the_fancy_fox wrote:

Saw one today. Same thing. 


 

I just saw one the last hour or two that had 3 recent negatives and still had 100%.

Have a great day.
Message 6 of 8
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This negative feedback didn’t get counted

I was looking at a seller last night with a 91 percent ( yikes) rating, with only ONE negative showing in their entire profile going back to day - one.

Message 7 of 8
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This negative feedback didn’t get counted


@kensgiftshop wrote:

@the_fancy_fox wrote:

Saw one today. Same thing. 


 

I just saw one the last hour or two that had 3 recent negatives and still had 100%.


I actually never knew if that negative was affecting my percentage the day I wrote the OP because one extra negative wouldn’t have changed my percentage. Anyway, I can confirm that the negative is now being counted in my totals. I guess feedbacks also need time to “index” these days.

Message 8 of 8
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