03-03-2021 04:59 AM
This is the second morning that I have this:
when I attempted to view my ending today listing!! What is going on? The number of viewings of our store has been in a hole for the past five days or I should say about 3 years as eBay has done the software update.
Any work around suggestions?? Thank you
03-03-2021 06:41 AM
Looks like style sheets are not loading in Firefox for you. Although there are certain network issues that can cause that, it is most likely just a browser issue at your end.
Try viewing that page in another browser; if the page loads fine, try clearing your cache and eBay cookies in Firefox to see if that helps.
03-03-2021 09:26 AM
It's definitely a local issue. Our desktops never have that problem, but the laptop we use for shipping labels looks like that about 50% of the time. We've tried different browsers, clearing the caches and cookies in each of them, and still have the same issue. we recognize that it's a local issue, but I'll be damned if we can figure out what it is.
03-03-2021 09:40 AM
It is likely something in the settings somewhere, but where exactly is hard to say. In some cases a browser update can change default behavior, so it may not be anything you explicitly set.
If the problem occurs in multiple browsers on the same laptop, there may be a common browser extension or firewall that is causing problems. Ad blockers, script blockers and privacy add-ons such as "Disconnect" are common potential problems.
A few months ago, many users in the UK experienced similar style sheet problems that turned out to be related to certain service providers all using the same default third-party "child safe" settings. In that case, disabling the network "child safe" settings or switching to a different provider enabled the pages to load correctly until the service providers fixed the issue on their end.