09-12-2020 01:04 PM
ok, so buyer purchased an item. I shipped and it never got scanned as delivered but contact with post office shows item last scanned a mile from buyers house. The post office said they hired extra help and the item most likely got delivered but they just didn't scan at delivery. I have never in all these years had a package lost in transit. Ok so to just not cause any problems, I bit the bullet and mailed out another 55 dollar item but this time I put delivery conformation that they had to sign for it on delivery. I watched the tracking and three days later, the second item shows it was delivered and signed for. They buyer is once again claiming they never got the package. I feel I have been scammed again now to the tune of 110.00 dollars. Something smells fishy. As a seller it appears Ebay doesn't really worry about the seller only the buyer. What do I do.
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09-12-2020 02:52 PM
You've bent over backwards to fulfill your obligation as a seller to the buyer and I wouldn't do anything more. If the buyer still want to claim they did not receive the item then let them file an INR with eBay.
In a case like this I might let the buyer know that as the seller I will contact their local post office to report suspected mail fraud associated with the buyer's address if they still insist they did not receive the second package even though there is signature confirmation. The buyer might suddenly remember having received the second package.
09-12-2020 03:40 PM
Now I guess they gave up, say someone at a desk signed for it and they have it. I don't know but I have learned a lesson from all this as well as they are great people helping in the ebay community, I thank you all from the bottom of this vets heart. peace
09-13-2020 06:01 PM
I just want to say, thank you to all of the input. It means a lot y'all. It's gotten rare these days to find strangers that care about fellow people. Thank you all, and most of all PEACE,
09-14-2020 12:26 AM
To the OP, I am sorry you lost out on the 1st shipment, glad that the outcome was better on the 2nd. Maybe this 'scammer' will think twice before trying it again.
Just wanted to comment on the 'rare that strangers...'. I am in very smoky and scary Oregon right now and strangers (who have lost their homes already) are helping others save theirs. Yes, the world is full of scary and horrible people and always has been. But it is also full of wonderful and caring people, too. We should never give up hope and we should always help each other stay safe.
Kicking the soapbox away now.....
09-14-2020 09:08 AM
You are dead on and stay on that soap box. I hope my prayers will not offend you, but I will be and all of y'all. it is scary and heart breaking to watch. I try to ask what if that was me and my family. Please keep me updated on you and yours. I have ex military buddies there as well and we have a brotherhood that is indescribable. Especially since I came from a very disturbing childhood and have only my small family. We sometimes let one or two bad apples let us lose sight of all the good ones, but like I said in all my years on ebay, I have only had problems with 2. Stay safe. PEACE.