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The new Picture Requirement on returns ... doesn't eBay know .......................

........................ that some people have no clue how to take a picture and upload it to their computer or have no camera or smart phone to do it with ... or simply lack the knowledge on how to do it or figure it out??????

 

I have a customer trying to process a return and they can't get past the picture requirement ... so they asked for my address so they can simply send the item back through the mail ... errnt, not going to happen.

While I understand the reason for the picture I know beyond a shadow of a doubt that there is a good % of Buyers who simply cannot do that ... is there no work around????????????????

Best regards,
Mr. Lincoln - Community Mentor
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Re: The new Picture Requirement on returns ... doesn't eBay know .......................


@partfinds wrote:

Is the requirement only for not as described? If buyer opens return for other reason then picture is not required?


@partfinds   My Buyer's return was that they received it damaged or defective ... even though it wasn't LOL!  But that's another subject for another time ...

Best regards,
Mr. Lincoln - Community Mentor
Message 46 of 46
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