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The New Listing Tool - some reasons it's slower

I have been using the new tool for months and just finished a week of over 100 new listings.  Most of those were from my Templates ... but even with a lot of prefilled Item specifics and other settings the new tool on average takes 3 minutes longer than the previous Business Listing tool.

Some things I notice that slow the task down are the screen jump (happens on both Firefox and Edge browsers) and the Item specific layout and screen updating.

 

-SCREEN JUMP ISSUE:  When I copy the Title from the Title line to paste it int he Description window I move my cursor down the page and right click to paste.  This when the screen jumps and dumps me at the bottom of the listing tool.   Sometimes when I scroll back up it does it a second time before I can execute the paste function.

 

-ITEM SPECIFICS AREA:  This area is clearly designed for a mobile device because it is no longer in two columns, and each line has a set number of characters moving left to right.  When a line exceeds that count the last item "wraps" down to the next line.  This is common for the "Show all" pull down menu shown in the first pic below.  Currently they have it programmed to be at the end of the string of suggestions the AI program presents to sellers for consideration.  These will actually change at times depending on what is entered UP the tool.  Most suggestions seldom apply so typing winds up being required.

Screenshot (3787).png

A better location for the Show all balloon would be at the beginning of each line where it applies, see pic below.  This would maintain page layout consistently and Sellers would be able to locate it quickly since it won't move around.

 

Screenshot (3787)-1.jpg

 

The next issue is how info is entered in some Item Specific fields.  There appear to be two approaches when typing is required.  One is to type what you want and then click anywhere on the tool to move to the next item.  The data you typed is recorded.  The other method is to type your info and the tool requires you to click a small "+" sign by the date below the typing field ... and if you forget to click that and move on the info is NOT recorded.  These two pics illustrate this:

 

Screenshot (3788).pngGenerally the "Show all" balloons have pull down menus with info in alphabetical order ...but you have to scroll down the list to find what you want.  Some of those lists do not have what you want so typing winds up being the preferred method of data entry.

 

Some items like MPN and UPC used to be in convenient and prominent locations at the top of the tool .... now, depending on your item they are seemingly buried in the list of Item Specifics on the left OR in the case of the UPC they have to be accessed by expanding the item specifics displayed on the screen ... 

The font and size are small and thin so for me I have to look hard despite needing corrective lenses. 

So using the tool requires more pointing, clicking and scrolling then the previous Business Listing tool and the process strings out listing time.  

 

The picture uploading places the pics in the grid quickly but when Editing images it is a slow process at times.   And sometimes the pics do not upload.  With regard to image size I know eBay allows up to 7 MB per pic ... personally I think that's overkill and 3 to 4 MB would be plenty.  That change alone would allow the venue to process a whole lot less data and some pages might work faster.

 

As a side comment:  If the Category is changed the tool resets and you basically have to start all over. 

  

 

Regards,
Mr. Lincoln - Community Mentor
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The New Listing Tool - some reasons it's slower

I think this new page is the worst time-waster eBay has ever invented.  Whoever designed this page should be fired if not also tarred and feathered.

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The New Listing Tool - some reasons it's slower

In my opinion (Pros vs Cons)

 

Pros:

-Templates for Description,

-Ability to Promote & Add Volume Pricing directly from the listing draft.

-(Am I crazy?) It knows my typical shipping preferences? (Free Shipping auto selected?)

 

Cons:

-Picture editting requires multiple clicks for "Done" and "Save" (if im not mistaken)

-Best Offer & Minimum price are glitchy

-page jumps as mentioned earlier.

-the specific details and drop down menus are just cumbersome

 

In the end... I'm neutral. It's got its advantages and disadvantages!

 

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The New Listing Tool - some reasons it's slower

I'm still having the disappearing first class shipping.  Still having the dumped seller item specifics so I have to add.them.back.each.time.

 

The rest I can live with, but I think the tool was easier in its first deployment.  Now it's just kludgy.


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Wherever law ends, tyranny begins" -John Locke
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The New Listing Tool - some reasons it's slower

Agree with those above and would add-

still too many popups menus that take you out of any listing rhythm or work flow.

 

ex- condition...only new or used are shown and we have to click a ..... button to access the others -just pit them all in plain view for selection

Same with immed payment req and the dimensions etc- just have the fields on the main page so we do NOT have to waste time clicking in and out of mobile boxes!

 

A BIG THUMBS UP to Mr L on the irregularity of the item specific and the some you have to hit the + sign and others you dont- its a guessing game and creates confusion and lost info.  The extra click for a + sign is insanely annoying.        I agree that there is no consistency either- buttons should NOT move around-ever.

I noticed that also- the mpn and upc and superseded part # are always moving around and i have to hunt for them.   You cannot get comfortable or familiar with the tool so you cannot get better or more efficient at it- its like its the first time you use it every time- even if you've made 300 listings with it!

     The systemic problem we are seeing still is this tool was designed with mobile phones exclusively in mind and is being poorly adapted to a desktop. this approach has proven a failure to users.   We need a real optimized desktop listing tool.     

    No doubt this tool and other full mobile design features that have ben thrust on users lately has only led to the decline in GMV and platform usership in 2nd quarter.    

    All any of us want is a solid, working, familiar, selling 7 buying platform that does not change every 6 days.   Build it and they will come.

 

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The New Listing Tool - some reasons it's slower

 

   And for crying out loud- why does it not remember common selections like the classic lister did- I select immed payment required for EVERY listing , yet it does not keep that selected automatically.  I list unique items so everyone is different and not conducive to templates BUT the mundane things like payments are always the same-

 

PS- if you want us to have a cleaner less cluttered look- give us the option to shut off whole sections that we do not want to use- like the promote section- where is a toggle to hide that from view? it would be nice to not have to scroll over that every time.

 

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The New Listing Tool - some reasons it's slower


@chapeau-noir wrote:

I'm still having the disappearing first class shipping.  Still having the dumped seller item specifics so I have to add.them.back.each.time.

 

The rest I can live with, but I think the tool was easier in its first deployment.  Now it's just kludgy.


@chapeau-noir   This is something I have seen too AND I think it "may" have something to with the weight or dimension entered in those fields in that section.  Several of my Templates have 1 or 2 LBS pre entered but occasionally I have an item that can ship for First Class ... several times I could not find /first Class on the pull down menu until the tool updated with the First Class weight entered ... if I can capture some screen shots of this I will ...

Regards,
Mr. Lincoln - Community Mentor
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The New Listing Tool - some reasons it's slower


@mr_lincoln wrote:

I have been using the new tool for months and just finished a week of over 100 new listings.  Most of those were from my Templates ... but even with a lot of prefilled Item specifics and other settings the new tool on average takes 3 minutes longer than the previous Business Listing tool.

Some things I notice that slow the task down are the screen jump (happens on both Firefox and Edge browsers) and the Item specific layout and screen updating.

 

-SCREEN JUMP ISSUE:  When I copy the Title from the Title line to paste it int he Description window I move my cursor down the page and right click to paste.  This when the screen jumps and dumps me at the bottom of the listing tool.   Sometimes when I scroll back up it does it a second time before I can execute the paste function.

 

-ITEM SPECIFICS AREA:  This area is clearly designed for a mobile device because it is no longer in two columns, and each line has a set number of characters moving left to right.  When a line exceeds that count the last item "wraps" down to the next line.  This is common for the "Show all" pull down menu shown in the first pic below.  Currently they have it programmed to be at the end of the string of suggestions the AI program presents to sellers for consideration.  These will actually change at times depending on what is entered UP the tool.  Most suggestions seldom apply so typing winds up being required.

Screenshot (3787).png

A better location for the Show all balloon would be at the beginning of each line where it applies, see pic below.  This would maintain page layout consistently and Sellers would be able to locate it quickly since it won't move around.

 

Screenshot (3787)-1.jpg

 

The next issue is how info is entered in some Item Specific fields.  There appear to be two approaches when typing is required.  One is to type what you want and then click anywhere on the tool to move to the next item.  The data you typed is recorded.  The other method is to type your info and the tool requires you to click a small "+" sign by the date below the typing field ... and if you forget to click that and move on the info is NOT recorded.  These two pics illustrate this:

 

Screenshot (3788).pngGenerally the "Show all" balloons have pull down menus with info in alphabetical order ...but you have to scroll down the list to find what you want.  Some of those lists do not have what you want so typing winds up being the preferred method of data entry.

 

Some items like MPN and UPC used to be in convenient and prominent locations at the top of the tool .... now, depending on your item they are seemingly buried in the list of Item Specifics on the left OR in the case of the UPC they have to be accessed by expanding the item specifics displayed on the screen ... 

The font and size are small and thin so for me I have to look hard despite needing corrective lenses. 

So using the tool requires more pointing, clicking and scrolling then the previous Business Listing tool and the process strings out listing time.  

 

The picture uploading places the pics in the grid quickly but when Editing images it is a slow process at times.   And sometimes the pics do not upload.  With regard to image size I know eBay allows up to 7 MB per pic ... personally I think that's overkill and 3 to 4 MB would be plenty.  That change alone would allow the venue to process a whole lot less data and some pages might work faster.

 

As a side comment:  If the Category is changed the tool resets and you basically have to start all over. 

  

 


nhjjjk.jpg

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The New Listing Tool - some reasons it's slower

@siamjane8   You bring up an extremely good point with this, "still too many popups menus that take you out of any listing rhythm or work flow."

 

When creating listings in the same category with a Template (where only certain Item Specifics and other settings change) getting in to the "listing rhythm and work flow" is crucial for speed in listing.  I mentioned I did over 100 listing last week and I really tried to get in to that flow but it just didn't happen.  Things moving around, screen jumping, updating and changing, double click to record date (this happens in the shipping area too when you have to click "Done" when its obvious you are done).

On my Templates, the first time I click on one of the Item Specifics to change it the entire screen "blanks" so to speak (pic below). while the tool updates ... This is right after I have typed the Title and what seems to be happening is the A.I. part of the programming is pulling info out of the title to load in to certain I.S. fields.  Like the date of manufacture I put in the title will appear in that I.S. field after the update BUT for some fields it puts the WRONG data in and I have to double check EVERY SINGLE ITEM SPECIFIC before completing the Listing.  ALL of this adds up to more time required.

 

Screenshot (3786).png

Regards,
Mr. Lincoln - Community Mentor
Message 9 of 55
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The New Listing Tool - some reasons it's slower

Question!, Kludgy???

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The New Listing Tool - some reasons it's slower


@siamjane8 wrote:

 

   And for crying out loud- why does it not remember common selections like the classic lister did- I select immed payment required for EVERY listing , yet it does not keep that selected automatically.  I list unique items so everyone is different and not conducive to templates BUT the mundane things like payments are always the same-

 

PS- if you want us to have a cleaner less cluttered look- give us the option to shut off whole sections that we do not want to use- like the promote section- where is a toggle to hide that from view? it would be nice to not have to scroll over that every time.

 


@siamjane8   Another good point on Immediate Payment required ... when creating a Fixed priced GTC Buy it now listing the Default setting is Immediate payment require is turned ON.  I know this because at times I will change a listing back and forth between Auction and GTC ... when going from GTC to Auction style if I do not delete the GTC Buy now price and simply enter the Auction starting bid when I go to list I get a red banner error message at the top of the tool (pic below) ... when this happens I have to scroll down and delete the BIN on the auction pricing section because the GTC Buy it now price gets put in the Auction format BIN field ... yep, that's what happens.  You see, on the tool's regular flow there is NO Immediate Payment required check box ... it does not exist.  If you are seeing it on your tool please take a screen shot because I do not have it on mine (and that's on two different browsers).  It DOES exist in the Bulk Editor.

Am I going NUTS or what?!?

 

                  Screenshot (3702).png

Regards,
Mr. Lincoln - Community Mentor
Message 11 of 55
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The New Listing Tool - some reasons it's slower

Mr L- I did not take a screen shot but i tried to recreate what you were doing.....what a hassle to switch between auction and gtc BIN!    I actually have to click on the BIN toggle to turn it off BEFORE i can click on the auction toggle to activate.... what a mess of extra clicks and bad design.

Althought to deactivate immed payment you should just have to to payments section then click edit all then click immed payments- then click the toggle to turn it off.  only 3 extra popups and clicks to do what should be 100% automated for an auction- auctions do not allow immed payment so how in the world does the lister have it auto checked on?  I guess its just another missed programming/design flaw.

 

Ive been trying to list today and its dumping my pics every third listing.  whole page goes white and reloads with no information- frustrating....... cant even imagine why GMV is down for 2nd quarter.

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The New Listing Tool - some reasons it's slower

@mr_lincoln @chapeau-noir 

I believe Mr L is right on this. if you have 1 lbs in the dimensions- it will auto eliminate the first class option.... if you have 16 oz in the dimensions it will still allow first class lol... last time i checked- its the same weight.

   Also we noticed that if you already have an option selected it does not show it again. my wife was frustratingly trying to add priority but it would not show up...... it was already selected as your second shipping option...... honestly it makes sense to do it that way but the whole thing is just confusing and awkward to use compared to the classic shipping calculator- imagine just putting in your dimensions, seeing all the carriers rates at once specific to east mid and west and then clicking a checkbox on any that you want and it adds them all at once........ oh wait thats what we had. now we have to click in and out of popups 5x to do the same thing and we have no idea what the rates will be because it includes overnight delivery to alaska with the range!

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The New Listing Tool - some reasons it's slower

My biggest concern using the "slower" new listing tool with so many item specifics and pop-up menus is that many of the high volume sellers do NOT list any item specifics.  They enter the item title and the item scans and have a canned description identical in all listings, and they enter no other item specifics.  This means they can list 2, 3, 4, or more items for every item listed with item specifics specified.  So using the new listing tool and specifying recommended item specifics puts me at a competitive disadvantage.

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The New Listing Tool - some reasons it's slower

It is terrible, even worse thatnthe new Feedback tool!

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