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The New Listing Tool - some reasons it's slower

I have been using the new tool for months and just finished a week of over 100 new listings.  Most of those were from my Templates ... but even with a lot of prefilled Item specifics and other settings the new tool on average takes 3 minutes longer than the previous Business Listing tool.

Some things I notice that slow the task down are the screen jump (happens on both Firefox and Edge browsers) and the Item specific layout and screen updating.

 

-SCREEN JUMP ISSUE:  When I copy the Title from the Title line to paste it int he Description window I move my cursor down the page and right click to paste.  This when the screen jumps and dumps me at the bottom of the listing tool.   Sometimes when I scroll back up it does it a second time before I can execute the paste function.

 

-ITEM SPECIFICS AREA:  This area is clearly designed for a mobile device because it is no longer in two columns, and each line has a set number of characters moving left to right.  When a line exceeds that count the last item "wraps" down to the next line.  This is common for the "Show all" pull down menu shown in the first pic below.  Currently they have it programmed to be at the end of the string of suggestions the AI program presents to sellers for consideration.  These will actually change at times depending on what is entered UP the tool.  Most suggestions seldom apply so typing winds up being required.

Screenshot (3787).png

A better location for the Show all balloon would be at the beginning of each line where it applies, see pic below.  This would maintain page layout consistently and Sellers would be able to locate it quickly since it won't move around.

 

Screenshot (3787)-1.jpg

 

The next issue is how info is entered in some Item Specific fields.  There appear to be two approaches when typing is required.  One is to type what you want and then click anywhere on the tool to move to the next item.  The data you typed is recorded.  The other method is to type your info and the tool requires you to click a small "+" sign by the date below the typing field ... and if you forget to click that and move on the info is NOT recorded.  These two pics illustrate this:

 

Screenshot (3788).pngGenerally the "Show all" balloons have pull down menus with info in alphabetical order ...but you have to scroll down the list to find what you want.  Some of those lists do not have what you want so typing winds up being the preferred method of data entry.

 

Some items like MPN and UPC used to be in convenient and prominent locations at the top of the tool .... now, depending on your item they are seemingly buried in the list of Item Specifics on the left OR in the case of the UPC they have to be accessed by expanding the item specifics displayed on the screen ... 

The font and size are small and thin so for me I have to look hard despite needing corrective lenses. 

So using the tool requires more pointing, clicking and scrolling then the previous Business Listing tool and the process strings out listing time.  

 

The picture uploading places the pics in the grid quickly but when Editing images it is a slow process at times.   And sometimes the pics do not upload.  With regard to image size I know eBay allows up to 7 MB per pic ... personally I think that's overkill and 3 to 4 MB would be plenty.  That change alone would allow the venue to process a whole lot less data and some pages might work faster.

 

As a side comment:  If the Category is changed the tool resets and you basically have to start all over. 

  

 

Regards,
Mr. Lincoln - Community Mentor
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The New Listing Tool - some reasons it's slower

@somanypostcards 

    Everything about this tool is extra clicks and extra time to use.- I noticed the missing cancel button as well- Believe it or not I have to cancel quite often and it is annoying to have to go back to drafts to do it.... its just so amazing how many industry standard small and obvious features are missing.  It is truly baffling how he designers must have never actually used ebay..... of course the problem is- the cancel button was there on the classic, so someone must have decided it was not needed and omitted it in the new tool!? someone who does not know what they are doing............... Hey! lol--- I just noticed there is a cancel button right below where I'm typing incase i want to cancel this post lol- why would that be there?

    Not trying to be sarcastic but this is getting ridiculous. Who is making these bad design decisions?

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The New Listing Tool - some reasons it's slower

getting to the point with this lame new listing tool i may just move on to other platforms, that are faster and easier, and there are a few ..  could name them but ebay would ban me. so maybe just fix the listing template back to the easy one from 6 months ago, stop all the stupid upgrades.. im serious may just be time to move on from ebay altogether... 

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The New Listing Tool - some reasons it's slower

@mr_lincoln  Yes I have the three dots, but all I see is settings (which does nothing) and your feedback (which I left!)  It wasn't positive and it wasn't neutral...🔴 

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

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The New Listing Tool - some reasons it's slower

And not to be petty BUT the photos turn the opposite way, which is 3 more clicks for me instead of 1.  Pictures keep disappearing too???

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

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The New Listing Tool - some reasons it's slower


@ms.rodriguez* wrote:

By far , this is the worse listing page / tool ever designed by ebay.  Hopefully someone notices this and makes a change.  Whoever designed this must be fired. Whoever approved this must be fired too.

 

I used to relist 20 items at a time and I wanted them to start 1 minute apart.  All I had to do was writing starting time and then click 1 minute apart.

 

Now Ebay expects me to manually go into each one and type (example)  the date, the time 8.oo pm  ,   enter and the then the next one date, time 8.01pm .etc. etc.

 

Ridiculous.  Bring back the previous listing page.

 

 


@ms.rodriguez*   I always used the Bulk Editor when I wanted to Schedule 2 or more listings to start like that.  That function still exists for NEW or items being RELISTED from the Unsold file.   You check ALL items in your Drafts list or Unsold file and edit them, they open in the Bulk Editor.  In the Bulk Editor AL items again and then select the Start time function and then check the "Space out ..." box and set how far apart they are to start.

 

One improvement seems to be the Start times are now in the same Time Zone as the Seller so we don't have to do the math and adjust based on Pacific Time ... 

 

Screenshot (3818).png

 

Screenshot (3819).png

Regards,
Mr. Lincoln - Community Mentor
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The New Listing Tool - some reasons it's slower


@chapeau-noir wrote:

This first time this was actually rolled out to sellers it had already been tested - I was in that testing group.  Yes, I had a lot to say about it, as did others.

 

Part of the problem is eBay's complicated listing structure - auctions, auctions with BIN, fixed price with and without immediate payment required, etc. etc. It's a if they don't know what to do with all of these options.  It comes down to form design (which I did as part of my corp job) and you'd be amazed (or maybe not) at how bad many people are at it who are actually tasked to design these forms.


LOL, would NOT be amazed at how good or bad designers are ... regardless of what they are designing.  One thing I will say is that most GOOD design comes from a lot of experience AND being active in the environment one is designing for.  If ANY of the design team has done 50 listings in a week or say 20 in one day THEN I WOULD BE AMAZED

Regards,
Mr. Lincoln - Community Mentor
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The New Listing Tool - some reasons it's slower

New Listing tool sucks .

Not only that , when you try to add something on Item specifics it gets huge lag which makes you to wait.

 

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The New Listing Tool - some reasons it's slower


@peter_kosmas wrote:

New Listing tool sucks .

Not only that , when you try to add something on Item specifics it gets huge lag which makes you to wait.

 


@peter_kosmas   That is correct, it has to refresh ... and you are right, it wastes more time.

Regards,
Mr. Lincoln - Community Mentor
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The New Listing Tool - some reasons it's slower

It's weird because I don't remember the bulk listing tool being laggy like this when I first started using it. These days however every time I want to change an item specific it'll take 1-2 seconds for my click to register, and those 1-2 second add up so fast when you're editing 200 listings in a sitting.

Seems that whoever programmed the bulk listing tool made it so that it updates whatever changes you make and saves them in real time as you finish each text box. This seems to be extremely poorly optimized and causes the bulk listing tool to freeze up and lag every time you both click a new text box and edit an old one. It's infuriatingly slow and painful to deal with and other platforms like Mercari, Poshmark, and Depop that have way less buyers and less money to spend on improvements/programmers don't seem to have this issue at all. I can freely click between text boxes on any of these other platforms with no lag whatsoever.

Have heard a lot of people suggesting different browsers, or wiping your internet cache, but honestly it seems like it's an issue with Ebay itself, not with the computer.

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The New Listing Tool - some reasons it's slower

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

 

Thank you for understanding.

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