Suggestions?

[honestabe411]

Can someone do a quick overview of my store and see if anything looks fishy or out of wack. I have over 1,200 items for sale and used to do 8-15 sales a day with 600 listings. Now with double, I'm getting anywhere from 1-4 on a slow day and maybe 7-10 on a good day which is RARE now. 

I went from 350 sales a month last year to 130-150 sales a month this year. It is detrimental and bills are adding up. With so many different setting maybe I have some setting switched weird?

Any help or suggestions would be awesome. Thank you. 

I will not be offended! 🙂

[treasuresoftime419]

Honestabe....

You can tell you put alot of time into carefully selecting items to sell, photographing them well and writing clear concise descriptions so please don't find my opinion offensive....as I claim it as "my" pet peeve...clothes on your floor.

A clean white pressed pristine sheet laid over your carpet might help the item "pop" and give a more "professional" statement and presentation that all items are carefully selected, cleaned and listed and ready to buy. 

Please feel free to offer your feedback and assistance to me on my store too! 

[odditiesandantiquities1]

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@honestabe411 wrote:

Can someone do a quick overview of my store and see if anything looks fishy or out of wack. I have over 1,200 items for sale and used to do 8-15 sales a day with 600 listings. Now with double, I'm getting anywhere from 1-4 on a slow day and maybe 7-10 on a good day which is RARE now. 

I went from 350 sales a month last year to 130-150 sales a month this year. It is detrimental and bills are adding up. With so many different setting maybe I have some setting switched weird?

Any help or suggestions would be awesome. Thank you. 

I will not be offended! 🙂

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Boy, I saw quite a few things I might take off your hands....lol. I think your items are well presented.  Enough pictures, good detailing. Honestly I can't see why the change. All I can think is there's been a change in visibility.

I know I had the most awful April, and after I talked to CS, magically my views were turned on again. I have no idea why or how. 

Ann

[pikabo-icu]

I'll be honest Abe, I think it's just over saturation in your market..

Your listings look very well done, prices are very fair...

[Anonymous]

You did say you wouldn't be offended....

There is no doubt in my mind that Cassini takes into consideration how many returns, cases, and negative or neutral FB you have received regardless of whether you win them or get them removed.  While eBay's "official" position is that these things do not count against you, I'm almost certain they affect your position in search.  If you've received a number of recent "negative" activity on your account, it could very well be affecting your visibility. 

I personally noticed a dip in sales when I received the 3 negatives (now revised to neutrals) currently on my account.

Don't believe eBay's... No harm, no foul rhetoric if you take care of the buyer (or not) they are touting.  Do not believe that if you don't get a defect, you are fine.  It sounds like you've hit your "saturation" point with your current level of service.

[sharingtheland]

Invest in some mannequins, just the hanging half-body shape ones.   It can't hurt sales to try that, can it?

(Can someone help me with the word for those things, lol, it seems to have slipped my mind.  Quelle surprise at my age.)

If you must put things on the floor, use a non-wrinkled sheet or put them on a low coffee table, also with sheet or other fabric.  Stand on a step stool and use zoom on your camera if you need more height to get the correct angles.

Signed,

Used To Sell A Lot Of Clothing

[odditiesandantiquities1]

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@Anonymous wrote:

You did say you wouldn't be offended....

There is no doubt in my mind that Cassini takes into consideration how many returns, cases, and negative or neutral FB you have received regardless of whether you win them or get them removed.  While eBay's "official" position is that these things do not count against you, I'm almost certain they affect your position in search.  If you've received a number of recent "negative" activity on your account, it could very well be affecting your visibility. 

I personally noticed a dip in sales when I received the 3 negatives (now revised to neutrals) currently on my account.

Don't believe eBay's... No harm, no foul rhetoric if you take care of the buyer (or not) they are touting.  Do not believe that if you don't get a defect, you are fine.  It sounds like you've hit your "saturation" point with your current level of service.

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I can't see any negatives on his account? 

[critter_mama_2007]

join the club.  i got a congradulation letter from ebay for selling $40 last week.  blehhhh

[odditiesandantiquities1]

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@critter_mama_2007 wrote:

join the club.  i got a congradulation letter from ebay for selling $40 last week.  blehhhh

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Are you serious???? I had no idea they did that. It tells you I sure haven't received one....lol. 

[dbmm-media]

I think you should be using sub categories in your store.

In mens category, you have 235 items. you should sun categorize shirts, pants, etc.

All your categories will be better with sub categories. A lot of buyers will not browse all your items to see if maybe you have it.

[honestabe411]

I agree with this completely. But he thing buyer don't know is that it's a separate room that's always locked. When I moved in I made it JUST an eBay room. The carpet was shampoo'd and the carpet is only for pics. It's on the top 3rd story so nobody goes up there anyway. It's the eBay office room where only eBay happens. Maybe I should say this in my description?

[honestabe411]

I agree! I've tried sub categories before and it never saves. It literally WONT LET ME DO IT!

I'll try again and screenshot all my steps. Maybe someone could chime in if I'm doing something wrong? 🙂

[honestabe411]

Ok. I agree. I will try and find something I can lay it on except the carpet. Maybe a white bed sheet? Or green? Will look for a board but to fit a pair of Denim I'm guessing a big board might work 

[critter_mama_2007]

i wish i was exaggerating.
xxx last week you sold items for a total of $40.91. Success!

Your Selling Activity
Last week you've sold items for a total of $40.91.

[Anonymous]

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@odditiesandantiquities1 wrote:

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@Anonymous wrote:

You did say you wouldn't be offended....

There is no doubt in my mind that Cassini takes into consideration how many returns, cases, and negative or neutral FB you have received regardless of whether you win them or get them removed.  While eBay's "official" position is that these things do not count against you, I'm almost certain they affect your position in search.  If you've received a number of recent "negative" activity on your account, it could very well be affecting your visibility. 

I personally noticed a dip in sales when I received the 3 negatives (now revised to neutrals) currently on my account.

Don't believe eBay's... No harm, no foul rhetoric if you take care of the buyer (or not) they are touting.  Do not believe that if you don't get a defect, you are fine.  It sounds like you've hit your "saturation" point with your current level of service.

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I can't see any negatives on his account? 

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@odditiesandantiquities1

As I said.... Whether you get them removed OR NOT.