04-18-2022 04:23 PM
In case this hasn’t been shared, and I apologize if it is an existing thread I cannot find, submitted feedback is not updating as being completed on the app.
I submitted feedback for many buyers over the past couple of days, but each listing still has the option to leave feedback. When I try again, though, I receive an error saying feedback has already been submitted. Also, it appears that the feedback is registering for the user under their profile; however it still shows under my count of items that still need feedback.
04-18-2022 04:38 PM
ebay for business on facebook today verified with me that a ticket is open on this problem. It has been open since April 6th! So "they are working on it". If you want your account added to the ticket you need to contact them saying that.
04-18-2022 04:47 PM
I've got the same issue. The feedback is recorded, the numbers go up, but it's not showing up in my summary page (where it's still asking me to leave feedback). But I see they're working on it. Thanks for bringing this up.
04-18-2022 05:31 PM
I'm having the same problem..
04-18-2022 05:38 PM
Like others I am having the same issue but for me it is more than just the app. If I switch computers (I do regularly) it is not recording the feedback I have left on other PC's sometimes.
04-19-2022 12:50 PM
I am having the same issue
04-23-2022 09:59 AM
Same problem here for over a week.
04-23-2022 10:10 AM
@mrdazzled wrote:Same problem here for over a week.
They have it listed as Resolved in the Technical issues board:
https://community.ebay.com/t5/Share-eBay-Technical-Issues/Ongoing-technical-issues/td-p/32866800
Take a look at item ALERT13667.
I was able to leave feedback for several purchases this morning although I had the same problem a few days back with an earlier purchase. The feedback for that one DID get posted anyway as I can see it on the sellers feedback page - but the Feedback left indicator in my own Purchase history is still not showing correctly. I don't think it ever will but at least the seller did actually get the feedback.