eBay

j_onauc · ‎03-24-2019

I am very upset about this new change from 30-day Fixed Price to Good 'Til Cancelled (GTC). It will create much hardship on me having to now manually end my huge amount of listings (300+) each month just to prevent the listings from getting automatically relisted and charged relisting fees per item, each time.

eBay, did you think at all about sellers who can’t afford to pay the GTC relisting fees per item? -- many sellers depend on the 50-free monthly listings and free-listing promotions. So now sellers are faced with having to do all this work to manually end their listings monthly just to avoid the GTC automatic relistings and fees for each item. And did you think about sellers having to manually end listings even when those listings have watchers, just to avoid the GTC automatic relisting fee that sellers can’t afford? Again, did you think about the amount of work with GTC listings when sellers have to manually end their listings to avoid the automatic relistings? It’s too much work and time consuming for me to manage my 300+ GTC listings because of the items ending at multiple times of the day and different days.

So now sellers are faced with having to do all this work to manually end our listings (300+ listings in my case) just to avoid the GTC automatic relistings and fees for each item. I am so upset about this GTC change -- it is too much of a burden and hardship on me and other similar sellers. It’s making me want to leave eBay.

krys888 · ‎03-24-2019

GTC used to mean Good Till Cancelled, but now I think it means Going To China. Forced GTC is forcing me out. I’m letting my items time out and then I’m gone.

creekcoyote · ‎03-24-2019

@krys888 wrote:
GTC used to mean Good Till Cancelled, but now I think it means Going To China. Forced GTC is forcing me out. I’m letting my items time out and then I’m gone.

I am sure that quite a few will follow suit.

It is either auctions for me or I am out of here.

COYOTES RULE!!!

mrsst75 · ‎03-24-2019

This has become the last straw. I've handled all the other changes, but this one is the game changer for me. I'm going to sell off the inventory I have this year. Next year, I will find some other business to pursue. Such a shame it's come to this. Thanks ebay. All the work and money I earned for you doesn't matter to you.

my_boston_baked_beans · ‎03-24-2019

I started a discussion based on this subject yesterday..

This is intended to help large volume sellers/stores NOT the small seller.

eBay is hoping we forget, have plans etc on the day our auctions end so they can continue get more $$$$

ANYTHING eBay does is all about THEIR benefiting to make more MONEY

jameshen1 · ‎03-24-2019

So glad someone finally got around to starting a discussion on this.

unique-sweet · ‎03-24-2019

ONCE again Ebay thinks they know more about how to sell your items than you do even though you may have

been selling them successfully for 20-30 years or since Ebay begin.

I have a marketing degree and as many large successful corporations Marketing Executives will tell you

its the urgency of the buy that sells. WHY do you think Penney's, Dillards, Barneys Nordstroms & huge retail stores run sales for 3 day (or 4 on holidays). Its the urgency of get it before its gone. They don't run sales for months. Even car dealers or Walmart will run 3 day sales! When drawn out for a month or more, (on Ebay) people

tend to put it on the watch list (and forget about it) or think they will get it next payday or the next or maybe

even go on vacation and when they return will get it. Ask any Marketing Executive-it-does-not-work! Your

monthly sales are going to drop drastically. All this just to get more fees. Its not enough they charge final value, they have to charge shipping fees. Those fees have to be passed on to customers, who then give you marks about your shipping charges and Ebay holds that against you. (of course, it make you have to pay higher % fees)

But again, its no use, pointing out the professional marketing and reasons behind successful retail

sales to Ebay because they do not care about what sellers think or say. They have always done what

they want. It still has not got through to them that sellers, not buyers, pay their fees & wages.

This is probably the w-o-r-s-t kick to sellers Ebay has done. Sales will drop. Ebay has not learned

companies give their sales force perks, trips, etc because of revenue they bring in. Ebay kicks

sellers in the stomach with anyway they can get another fee regardless of effect on sellers.

I had a friend (another marketing Exec) who sold on Ebay running approx 100 auctions a day on

the 3 day regular auction. Doing very well. Ebay got alot of money off her. Then Ebay decided

to mandatory make the auctions 5 days! Again the urgency is not there. Drawn out. She had

alot more "watchers" but sales dropped. Watchers don't buy, Some items she had 23 watchers

but didn't sell. She cut her sales from 100 to 50, then to 20 and left. Selling on another venue

doing very well. Ebay always thinks they know more how to sell your product than you. too bad

all her "buyers" don't pay Ebay's bills.

weschurch · ‎03-24-2019

@unique-sweet wrote:
ONCE again Ebay thinks they know more about how to sell your items than you do even though you may have
been selling them successfully for 20-30 years or since Ebay begin.

I have a marketing degree and as many large successful corporations Marketing Executives will tell you
its the urgency of the buy that sells. WHY do you think Penney's, Dillards, Barneys Nordstroms & huge retail stores run sales for 3 day (or 4 on holidays). Its the urgency of get it before its gone. They don't run sales for months. Even car dealers or Walmart will run 3 day sales! When drawn out for a month or more, (on Ebay) people
tend to put it on the watch list (and forget about it) or think they will get it next payday or the next or maybe
even go on vacation and when they return will get it. Ask any Marketing Executive-it-does-not-work! Your
monthly sales are going to drop drastically. All this just to get more fees. Its not enough they charge final value, they have to charge shipping fees. Those fees have to be passed on to customers, who then give you marks about your shipping charges and Ebay holds that against you. (of course, it make you have to pay higher % fees)

But again, its no use, pointing out the professional marketing and reasons behind successful retail
sales to Ebay because they do not care about what sellers think or say. They have always done what
they want. It still has not got through to them that sellers, not buyers, pay their fees & wages.

This is probably the w-o-r-s-t kick to sellers Ebay has done. Sales will drop. Ebay has not learned
companies give their sales force perks, trips, etc because of revenue they bring in. Ebay kicks
sellers in the stomach with anyway they can get another fee regardless of effect on sellers.

I had a friend (another marketing Exec) who sold on Ebay running approx 100 auctions a day on
the 3 day regular auction. Doing very well. Ebay got alot of money off her. Then Ebay decided
to mandatory make the auctions 5 days! Again the urgency is not there. Drawn out. She had
alot more "watchers" but sales dropped. Watchers don't buy, Some items she had 23 watchers
but didn't sell. She cut her sales from 100 to 50, then to 20 and left. Selling on another venue
doing very well. Ebay always thinks they know more how to sell your product than you. too bad
all her "buyers" don't pay Ebay's bills.

That was me years ago. I got tired of it, left and went to another venue and have been running strong ever since, without all the constant kicks. Ebay lost over 400k in fees just from me alone.

kensgiftshop · ‎03-24-2019

@j_onauc wrote:
And did you think about sellers having to manually end listings even when those listings have watchers, just to avoid the GTC automatic relisting fee that sellers can’t afford?

If an item has watchers, what difference does it make if the listing ends automatically or you manually end it, either way, ya loose the watchers.

Have a great day.

jabdolphin · ‎03-24-2019

I am a new eBay store seller and eBay has just changed the policy on fixed listing. The only option I have now for fixed listings is good til canceled which does not work for me. They claim they are trying to help sellers not have to repost but I want the option to review my listing and the time frame I want it posted. The excuse that this is good for the seller is wrong. Why take away options. I am just a beginner store seller which i only open 2 months ago and this change was made which negatively impacts me. I move between states and if this posting continues to post when I don't have the product that is bad for my buyer and me the seller because I can't fulfill. I tried to call eBay and I get nothing but canned responses from agents telling me this is the new upgrade and they can't go back to the previous options. I most likely will have to cancel my new store because it will negatively impact me and my customers. Whoever makes these unilateral decisions and does not include the sellers needs to rethink how they implement changes. I am sure I am not the only one that dislikes this forced change of good til canceled option only. In my opinion, this policy was again only made to generate more money for eBay and did not take into consideration the smaller sellers who do bring in money to their business. Go back to our options, I don't care that 80% use this option the other 20% of us don't and that is a large universe.

kensgiftshop · ‎03-24-2019

@jabdolphin wrote:
I move between states and if this posting continues to post when I don't have the product that is bad for my buyer and me the seller because I can't fulfill.

Unless the Out Of Stock option is turned on, once an item sells, the listing will be removed from your active listings, just like before.

Have a great day.

j_onauc · ‎03-31-2019

You are wrong saying I will lose the watchers either way. The only way to lose the watchers is by ending listings manually. GTC listings do not lose the watchers. GTC listings keep the watchers each time GTC listings renew/relist automatically. If you read the 2019 Early Seller Update, "GTC listings keep their interested buyers" each time the GTC listings renew/relist automatically. Therefore, it does make a difference if our listings end automatically or if we manually end our listings. We definitely lose watchers if we manually end listings.

j_onauc · ‎03-31-2019

You are wrong saying I will lose the watchers either way. The only way to lose the watchers is by ending listings manually. GTC listings do not lose the watchers. GTC listings keep the watchers each time GTC listings renew/relist automatically. If you read the 2019 Early Seller Update, "GTC listings keep their interested buyers" each time the GTC listings renew/relist automatically. Therefore, it does make a difference if our listings end automatically or if we manually end our listings. We definitely lose watchers if we manually end listings.