eBay

scottlmusic · ‎08-26-2017

OK, just a brief summary, I had a non-paying bidder followed by a flake sending me emails (in hard to read english) trying to low ball the price. I block this buyer, relist as a BIN with IPR and it finally sold and is paid for. Now here's the kicker, after all the previous weirdness, get this, it's being shipped to Houston, Texas, yup right where the storm is right now where they are predicting 24 inches of rain over the next several days

So I hope the guy is safe and has no damage to his home and belonings but I guess this will be a delayed shipment. Course not being able to ship within three days having recently started selling with this account will screw up my rating on ebay, affect how fast the money will be released, (provided the buyer will be able to go through with the sale) and it looks like it affects seller protection through PayPal.

All I can say is it's been interesting so far. Think I might take a break in ebay selling for a short while after this one.

rixstuff · ‎08-31-2017

Maybe delayed but also maybe never coming. It could well be floating across town. I recall that there was much whining and complaining after Katrina when packages didnt keep flowing northward to those safe and sound in their homes who couldnt grasp that their items were GONE and that the sellers were focused on finding homes and family members. We also had items delayed by up to TWO MONTHS one year when Denver got socked by back to back major snowstorms. and of course Sandy and 9/11 slowed or flat out halted mail from the East Coast that would usually flow through those areas. I wish you the best but please be understanding under the circumstances.

rixstuff · ‎08-31-2017

Even if it gets there overnight, I wonder where the PO will put it or notify the buyer that the item has arrived.

kattinsanity · ‎08-31-2017

Maybe the OP with -0- history as a seller should be concerned with getting a defect on his seller account? One defect on one single sale could end his selling ability.

a_c_green · ‎08-31-2017

@kattinsanity wrote:
Maybe the OP with -0- history as a seller should be concerned with getting a defect on his seller account? One defect on one single sale could end his selling ability.

Um, pretty sure that's a buying account...

Whoops! My bad; I see his completed sales now. I was thrown off by his comment about "taking a break from selling for a while."

kattinsanity · ‎08-31-2017

Even if he has another selling account, that would be suspended along with this one if that 1 defect ended his selling ability on this account. When 1 account is suspended all accounts you use for selling are suspended.

muttlymob · ‎08-31-2017

@kattinsanity wrote:
Maybe the OP with -0- history as a seller should be concerned with getting a defect on his seller account? One defect on one single sale could end his selling ability.

What would he get a defect for?

scottlmusic · ‎08-31-2017

OK, so yet again I called ebay today to verify that the conversation I had yesterday was entered in my records and that it was correct, and it was entered and it is correct. Also, even though I didn't yet ship, I did print a shipping label before the 3 day limit expired and was told that technically it is not a late shipment because of when the label was printed. So, it was restated that I should wait until UPS is delivering in the area AND that I get a response from the customer before shipping. In short, this will not affect my account.

Whew! I have to admit, I'm about done with this nonsense.

Also, I stated that different reps in CS have given different answers to the same question, he said they are now working on getting them trained better.

You know, you'd think there would be ebay reps as part of these forums to answer these questions instead of the way it is now.

Thanks for all your support.

kattinsanity · ‎08-31-2017

Ebay doesn't really care when you created your label~~they use the info from tracking to see IF your package was ACCEPTED by UPS within your stated handling time. Just printing your label doesn't show the item was shipped on time. Whoever told you "it wasn't a late shipment because of when the label was printed" was blowing gas.

So~~you got different answers from different CS reps? "HE" said they are now working on getting them "trained better". That's actually funny.

I think your best bet is to go to ebay policies of shipping on time and getting your info straight from those policies and not from "people they are working with to train them better".

scottlmusic · ‎08-31-2017

@kattinsanity wrote:
Ebay doesn't really care when you created your label~~they use the info from tracking to see IF your package was ACCEPTED by UPS within your stated handling time. Just printing your label doesn't show the item was shipped on time. Whoever told you "it wasn't a late shipment because of when the label was printed" was blowing gas.

So~~you got different answers from different CS reps? "HE" said they are now working on getting them "trained better". That's actually funny.

I think your best bet is to go to ebay policies of shipping on time and getting your info straight from those policies and not from "people they are working with to train them better".

Thanks for your interest, but I have to ask after UPS tells me verbally and is also listed on their site not to ship until they say it's ok and to wait to get a response from the customer, would you personally go ahead and ship a $600 fragile electronic musical instrument?

Also, if I did ship like you suggest and something goes wrong would you or anyone here that thinks I should ship pay me for a possible $600 loss?

Just curious.

scottlmusic · ‎08-31-2017

Also, since I know for a fact that what the CS said from yesterday is in my record because the first thing I had the rep do today is to verify that something was noted and what it said. It did say to wait til UPS says ok to ship and to wait til the customer replies to my emails or phone calls that my account will not be damaged. How could there possibly be a problem when it is in their records along with them being able to review all emails to the buyer that have not been responded to . If for some reason there is a probelm, it is now on their shoulders. If I did not have the rep today read that entry to me then I would have reason for concern.

scottlmusic · ‎09-01-2017

@kattinsanity wrote:
Ebay doesn't really care when you created your label~~they use the info from tracking to see IF your package was ACCEPTED by UPS within your stated handling time. Just printing your label doesn't show the item was shipped on time. Whoever told you "it wasn't a late shipment because of when the label was printed" was blowing gas.

So~~you got different answers from different CS reps? "HE" said they are now working on getting them "trained better". That's actually funny.

I think your best bet is to go to ebay policies of shipping on time and getting your info straight from those policies and not from "people they are working with to train them better".

@kattinsanity

Actually, you are wrong. I printed the label within the 3 day limit and like the CS rep said, technically it is shipped because I printed the label and paid for the shipment. How do I know this for sure? On my PayPal account it give the date I purchased the shipping label followed by: Sent by UPS,

Status: Shipped

So, there you go.

scottlmusic · ‎09-01-2017

@kattinsanity wrote:
Ebay doesn't really care when you created your label~~they use the info from tracking to see IF your package was ACCEPTED by UPS within your stated handling time. Just printing your label doesn't show the item was shipped on time. Whoever told you "it wasn't a late shipment because of when the label was printed" was blowing gas.

So~~you got different answers from different CS reps? "HE" said they are now working on getting them "trained better". That's actually funny.

I think your best bet is to go to ebay policies of shipping on time and getting your info straight from those policies and not from "people they are working with to train them better".

@kattinsanity

Actually, you are wrong. I just checked. On my paypal account it gives the day i purchased and printed the label followed by: Sent by UPS Status: Shipped

So, there you go.

kattinsanity · ‎09-01-2017

Since you printed your label the tracking number should be attached to the transaction. Find the transaction in your "sold items" and click on the tracking number. It should say that UPS is waiting for the package to be shipped. IF it had actually been shipped it would give the time that it was accepted by UPS and a delivery status as to where it is now. With no info on the tracking number it will be updated when UPS is in possession of the package. THAT is where ebay gets their info on when a package is mailed and accepted by the carrier. When the tracking is updated it will show that it was mailed late. Did you mark the transaction as "shipped"? If so that could be why pay pal is showing the item was shipped when it actually hasn't been shipped yet.

I don't know what UPS has as a timeline for using a label once it is printed but USPS only has a few days once the label is created in which the package has to be shipped (package with THAT printed label attached) or they won't accept it.

So, there you go.

coolections · ‎09-01-2017

Don't worry. Wait to ship as instructed. No you will not get a defect, and no you will not get booted from Ebay. Some like making mountains out of molehills as they say.