Strange message when I tried to edit a listing, plus edit screen looks different

[adamcartwright]

I just went in to edit a listing title and got this message at the top.

Plus, the UI of the edit page is way different that it has always looked before.

I am already signed up for Seller Hub, so I don't know what this wants me to do.

Not to mention the way it's written.

Does anyone know what this means or has anyone else experienced this?

[wastingtime101]

That means your account was opted in to business policies, but business policies are not compatible with the basic simplified listing tool.

You need to either sign up for seller hub so you can use the business listing tool or you need to opt out of biz policies and continue to use the simplified listing tool.

Actually, unless I'm mistaken, you've been using biz policies for a while, correct? If that's the case then somehow you were directed to the simplified listing tool when editing your listing. Perhaps you went through My eBay instead of Seller Hub?

[argus_museum]

@adamcartwright   @wastingtime101   @amber_resin_fossils 

So far 3 people have reported this today, and similar listing anomalies have also been reported today.

How do I tell if I'm using the simplified listing tool? I have been using business policies for 6 months. I usually begin a new listing by doing a "sell similar" from my active listings page.

Mike

[adamcartwright]

@wastingtime101 

Thanks for your help.

Yes, I've been using business polices for awhile now.

And I am already signed up for the Seller Hub -- use it daily.

I probably created this listing as a "Sell Similar" from another listing.

I've had it listed for several days, and it's been working fine up to now.

I've noticed another post about listing issues today. Maybe there's a bug?

[adamcartwright]

@argus_museum 

I always begin my new listings with sell similar also -- from my own active listings or from another person's listing.

[44012]

This is happening to me also. It started about 10 minutes ago cst....

Also, my drafts were lost...then found during this time.

[u2_vintage]

Please do not worry it seems like some temporary glitch, however will resolve next time and I am positive that it will not happen again.'

[44012]

I have been using seller hub since it started.

Business policies for two years.

I was listing all morning and last night with no issues.

Until a few moments ago....

[wastingtime101]

There are several listing issues going on today. I tagged eBay reps on this discussion for assistance:

https://community.ebay.com/t5/Selling/Anybody-else-getting-various-errors-such-as-quot-Listing-could...

[argus_museum]

@adamcartwright @wastingtime101 

My case fits Adam's exactly.  Mike

[adamcartwright]

@wastingtime101 

Thanks -- you're the best.

FYI, I closed out edit screen.

When I opened it again, it looked normal.

[quiet-village]

I am getting this also ... on this new listing tool screen there is not option to edit a variation listing so I need to opt out or something if anyone knows how to get back to the old listing screen.

 I logged out and cleared cache and logged back in it came back. Maybe they switched it back in the twentny mins since I tried.