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Starter Stores

I want to downgrade my basic store into 2 starter stores. 2 questions- how do I create 2 ID's and how do I move my current listings into them? Thanks.

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Re: Starter Stores


@hiddentreasures1133 wrote:

Unfortunately, most of my listings are "GUC" and in my spare time I'm slowly ending and relisting them as 30 day with 8 relistings. The way to go or no? TY!


@hiddentreasures1133, unless you are selling the kind of things that you have in quantity that you have had a long and successful selling track record with,  generally listing items on a GTC basis very likely will work against you.  I took a look at your current listings, and it appears most all of your items are one-of-a-kind vintage items and books, not the kinds of things that benefit from being listed as GTC listings.

 

Here's why:   There's a billion items listed on eBay on any given day.  All of them in any category or according to a shopper's search terms, can't possibly be displayed first, so eBay has to decide which items have better chances of selling.   They do so using a complicated formula which has to do with "engagement."

 

Engagement can be everything from someone clicks on your listing, someone favorites your listing after clicking, someone purchases your item, etc.  The more time prospective buyers engage with one of your listings, the higher it will rank in search which increases the chances prospective buyers will see and purchase it.   eBay tracks this engagement activity on each listing over time.

 

If you list an item on a GTC basis, every time it auto-renews, its engagement history stays with the listing and if it hasn't sold, gotten a lot of looks or likes, etc. all it does is drop farther down in search results  because its "engagement score" continues to get worse  which means the chances anyone will ever see it gets less and less every time the listing rolls over.

 

The same thing will happen if you list an item for 30 days and manually "relist" it once it expires. That's because when you "relist" the item's past engagement history stays with it and is carried forward just like it does with GTC listings.

 

The only way you can "detach" that old engagement history which is damaging your item's placement in search is to relist it using "Sell Similar" once the item has expired.   Relisting an item using "Sell Similar" is really no more work than using a straight "Relist" and will give at least a temporary boost to your item's placement because it's not being dragged down by its prior history of poor engagement.  Make sense?

 

The other reason GTC listings can be problematic is that not long ago eBay began purging listings from the site that had been listed for a long time and had not sold.  Sellers could do nothing about it -- their listings were just gone.

 

More recently, eBay has mentioned they have rolled out a new feature which is supposed to be optional though some sellers have reported the feature was enabled on their listings without their knowledge/permission.  The feature goes in and automatically marks stale/non-selling listings down 5% after so many days, and continues to do so every so many days if the item hasn't sold, until the price has been lowered to 60% of the original.  It appears that this feature is being enabled on GTC listings.  The best way to not to have to worry about that happening is to not use GTC listings for long-tail items like yours.

 

Long story short IMO, yes you are doing the right thing not continuing to use GTC on your listings and listing them on a 30-day basis instead.  However, if I were you, I would not use "Relist" to put them back up when they expire every 30 days.  I would use "Sell Similar" instead to increase the chance they'll show up higher in search results.

 

Hope this helps.

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Message 17 of 21
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Re: Starter Stores

You would downgrade the store subscription for your current account; you wouldn't create 2 new accounts, just one. To create a new ID, just sign out and then click on Register rather than on Sign in.

Message 2 of 21
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Re: Starter Stores


@hiddentreasures1133 wrote:

I want to downgrade my basic store into 2 starter stores. 2 questions- how do I create 2 ID's and how do I move my current listings into them? Thanks.


@hiddentreasures1133

 

1. Downgrade your current store.   

2. Create another eBay account/ID (you must use a different email address when creating an additional eBay account, but you can use the same Paypal account to "fund" both).

3. Sign up for a second starter store on the second eBay user ID. 

4. There's no way to "transfer" listings from one account to the other, so you'll have to decide which listigs you want to keep in your original storefront, then manually re-create the ones you don't in your new/second store.   

5. Just be sure to delete all those from your original store that you now have listed in your second store so you don't run into a out-of-stock issue.

 

HTH

Message 3 of 21
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Re: Starter Stores

Thank you! One more question- since I have around 180 listings in my basic store, do I need to delete 80 of them before I downgrade so I don't get charged the extra fee for having more than 100 or will I have until the end of June after I downgrade to accomplish this before the starter store fees kick in?

Message 4 of 21
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Re: Starter Stores


@hiddentreasures1133 wrote:

Thank you! One more question- since I have around 180 listings in my basic store, do I need to delete 80 of them before I downgrade so I don't get charged the extra fee for having more than 100 or will I have until the end of June after I downgrade to accomplish this before the starter store fees kick in?


@hiddentreasures1133,  You only pay (or use up the "free" listings you get with a store) when you use them -- meaning list/re-list something.

 

If you have 180 listings currently and downgrade, all 180 will still appear in your store (no matter what kind it is).    Where/when you need to be mindful of not going over your monthly allotment of listings is when the current listings in your store start to expire.   

 

Starter stores include the ability to list up to 100 items/lots a month.  You might want to handle "populating" your second starter store by creating a new listing in your second store for items that have expired in your primary starter store as the primary store items expire -- until you've gotten your your primary store inventory down to 100 listings.    Make sense?

 

That way, you have the ability to take your time and move everything over gradually without sacrificing exposure for your items.   If you have any brand-new items that you've never listed before, I'd put those items up in your second/new store as you're trying to reduce inventory in your primary store to get the quantity down to the 100-item listing maximum allowed per month.

 

All of the above assumes you don't have your items listed on a  GTC (Good 'til Cancelled) basis.  If that's the case, it's a little more complicated but still possible to do what what you want.  If you are using GTC, then post back for more info about how to handle that.  In the meantime, hope the above is helpful.

 

Good luck!

Message 5 of 21
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Re: Starter Stores

Be aware that ebay can limit a new id, i.e., listings, payment holds, etc.   

 

I have no idea how that is handled now but I had 2 selling id's, both eons old with feedback in the thousands, and opened a third and was subject to listings limits and payment holds.  I did get a slight increase in selling limits based on previous impeccable sales history when I called, inwardly irate but outwardly polite.  Still ticked me off so I didn't use it for long.

 

If ebay limits your listing amounts, it may well be below 100/month which is what you will receive with the starter store.  Then again, don't listen to me because I recently downgraded to a starter store and I'm not listing 100 items/month.  But I want the other things that come with a store; markdown manager which I used this week and vacation settings which I turned on today.  I also want to maintain a smiley happy ebay-makes-money-from-me presence here until the holiday season.

Sherry

=^.^= =^.^=
( ) ( )
" " =^.^= " "
Message 6 of 21
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Re: Starter Stores


@sharingtheland wrote:

Be aware that ebay can limit a new id, i.e., listings, payment holds, etc.   

 

I have no idea how that is handled now but I had 2 selling id's, both eons old with feedback in the thousands, and opened a third and was subject to listings limits and payment holds.  I did get a slight increase in selling limits based on previous impeccable sales history when I called, inwardly irate but outwardly polite.  Still ticked me off so I didn't use it for long.

 

If ebay limits your listing amounts, it may well be below 100/month which is what you will receive with the starter store.  Then again, don't listen to me because I recently downgraded to a starter store and I'm not listing 100 items/month.  But I want the other things that come with a store; markdown manager which I used this week and vacation settings which I turned on today.  I also want to maintain a smiley happy ebay-makes-money-from-me presence here until the holiday season.


Yes, very good point @sharingtheland.    It's possible that could happen to the OP on her second account.  However, I believe if you run into that, you can call eBay and have your two accounts linked (which essentially means, your good selling record on your other account "vouches" for your "selling-worthiness") so any limits on your other account/s can conceivably be raised.

 

There's more info about new seller limits here:  https://www.ebay.com/help/selling/listings/selling-limits?id=4107

 

I didn't have any selling restrictions imposed on my second account (my main account is a Basic Store, second account is a straight 50-listings-per month non-store account) nor did I link the two accounts.  So I'm not sure what yardstick eBay uses when they impose any temporary selling limits.  But,  I think it might have to do with what categories you're selling in and possibly what type of account (store/non-store).

 

A friend of mine recently signed up for a second account (both are non-store) to try and liquidate more things as she and her husband downsize.   She's had her main account for several years, selling consistently with no black marks against her record.  She listed 10 CDs on her new second account, and eBay wouldn't allow her to list anything more.   She called eBay and they did agree to increase her limit to 20 listings.  Like you, she was a bit miffed.

 

What wasn't clear was whether she is now allowed to list up to 20 *CDs* at one time, or 20 items period of any type/category.  She's going to test and see if she can list some other types of items and see if they will go through.  If so, then eBay limits new sellers from listing "X" amount of items in certain categories until they get more experience under their belt.   She's also going to buy a few low-cost items on her new account and see if being a good buyer will up her "reputation" or "trust- worthiness factor."  We'll see.

 

Keep in mind, neither of my friend's  accounts were stores -- just two basic/free non-store accounts.  The rules /limits may be different when it comes to stores since you're paying a store subscription fee and with non-stores, it's all free.   I don't know for sure.  But yes, it's possible the OP may run into a temporary listing limit on her second account for whatever reason.  Thanks for mentioning it.

 

 

Message 7 of 21
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Re: Starter Stores


@hiddentreasures1133 wrote:

I want to downgrade my basic store into 2 starter stores. 2 questions- how do I create 2 ID's and how do I move my current listings into them? Thanks.


When does your basic store expire as there is a penalty if you downgrade early?

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Re: Starter Stores


@papermoneyforme wrote:

@hiddentreasures1133 wrote:

I want to downgrade my basic store into 2 starter stores. 2 questions- how do I create 2 ID's and how do I move my current listings into them? Thanks.


When does your basic store expire as there is a penalty if you downgrade early?


Would depend on whether she has an annual subscription or a month-to-month.   Annual, yes.  Month-to-month, no.

 

More info here:  https://pages.ebay.com/stores/subscriptionterms.html

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Re: Starter Stores


@tiramisu41 wrote:

@papermoneyforme wrote:

@hiddentreasures1133 wrote:

I want to downgrade my basic store into 2 starter stores. 2 questions- how do I create 2 ID's and how do I move my current listings into them? Thanks.


When does your basic store expire as there is a penalty if you downgrade early?


Would depend on whether she has an annual subscription or a month-to-month.   Annual, yes.  Month-to-month, no.

 

More info here:  https://pages.ebay.com/stores/subscriptionterms.html


I was aware of that, just making sure the OP was.

Message 10 of 21
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Re: Starter Stores


@papermoneyforme wrote:

@tiramisu41 wrote:

@papermoneyforme wrote:

 Annual, yes.  Month-to-month, no.

 

More info here:  https://pages.ebay.com/stores/subscriptionterms.html


I was aware of that, just making sure the OP was.


No worries @papermoneyforme.  I figured you did, but like you, wasn't sure the OP does, so I thought more info wouldn't hurt.  All's good.

Message 11 of 21
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Re: Starter Stores


@tiramisu41 wrote:

@papermoneyforme wrote:

@tiramisu41 wrote:

@papermoneyforme wrote:

 Annual, yes.  Month-to-month, no.

 

More info here:  https://pages.ebay.com/stores/subscriptionterms.html


I was aware of that, just making sure the OP was.


No worries @papermoneyforme.  I figured you did, but like you, wasn't sure the OP does, so I thought more info wouldn't hurt.  All's good.


Now to see if the OP comes back as many do not.

Message 12 of 21
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Re: Starter Stores

Thanks for all the info. Btw-what does OP stand for? My subscription is yearly and it expires on the last day of June. When I tried to create another ID and link it to my paypal account, it didn't recognize my new email address so I'll see if I can figure that out.

Message 13 of 21
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Re: Starter Stores

Unfortunately, most of my listings are "GUC" and in my spare time I'm slowly ending and relisting them as 30 day with 8 relistings. The way to go or no? TY!

Message 14 of 21
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Re: Starter Stores


@hiddentreasures1133 wrote:

Thanks for all the info. Btw-what does OP stand for? My subscription is yearly and it expires on the last day of June. When I tried to create another ID and link it to my paypal account, it didn't recognize my new email address so I'll see if I can figure that out.


OP = "Original Poster" -- a short-cut way often used on discussion boards like this one to refer to the person who originated the discussion/thread.  In this case, it refers to you...  😉

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