Sorry, thems the breaks buddy

[iamalwaysright]

“Hey my package came but someone stole it and I called the usps company they told me you would replace it.”

(cricket, cricket)

[vintagecraze50]

Yep. If that package made it there and they do the chargeback thingy, no go.

[mam98031]

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@vintagecraze50 wrote:

If I get one of these I will respond quickly to the customer, and let them know we are sorry for their predicament but we are also firm about not providing a free replacement item for stolen merchandise. If that went on here rampant we would have another HUGE risk factor for selling. 

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While I personally wouldn't approach my customer in quite that way, as I've said on this thread, I would let my buyer know that I'm not responsible for stollen packages and I'd give them some ideas of what they might do.

It is only a "huge risk" for selling here if sellers began replacing these items that are stollen.  There is no Ebay rule that says this is something we are responsible for.

[evelyb30]

Items that are "stollen" in my house get eaten; it's a German Christmas bread.  

As for porch pirate-stolen stuff, we're allegedly not responsible, but take that with a grain of salt.  eBay is a past master at broken promises.

[mam98031]

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@evelyb30 wrote:

Items that are "stollen" in my house get eaten; it's a German Christmas bread.  

As for porch pirate-stolen stuff, we're allegedly not responsible, but take that with a grain of salt.  eBay is a past master at broken promises.

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Thank you for the update.  That was a very important typo that deserved a call out.  🙄