Soooooo..... I sent a package to Chile...

[spectrums_studios]

I sent a package (First Class) to someone from Chile on Nov 10. Got a message from her today, asking about the package since tracking showed that it dropped off the face of the earth on Nov 12, in Jamaica, New York.

I know that tracking does stop for shipments to some countries at exit point, but... Is there anything else I can do for her besides to tell her to sit tight? It's only been 4 weeks, and I'm reading that it can take longer than that for a First Class Packaget to get from the US to Chile. I do have insurance for this package, but it's probably too early to file, no? I know when I sent a package to Malaysia before and tracking cut off at U.S. Exit point, there's a Malaysian postal site you can go to, enter the tracking and get the results of tracking where USPS left off.

Is there a similar site for Chile? Has any one sent a First Class package there before? What's the average or longest waiting time y'all have seen? Anything else to do besides to wait? First time I sent something to South America... because I thought I'd try something new! LOL!

Thanks in advance!

[thevintagesilvershop]

I haven't recently sent a package to Chile. So can't help you there. 

I would first check with the insurance company to see how long you have to wait to file a claim. Based on that info, I'd approach the buyer and ask her/him to wait the extra time in order to see if the package gets delivered. I would also suggest to the buyer to go to their local office where they might have to pay any import charges/vat for an overseas package and see if the package is being held. Thirdly, I would google "Chile Postal Services" just to see if they might track US pkgs within Chile, some countries do. 

Otherwise, good luck!

[garmentvarmint2004]

SPECT...

\\

I  was  under  the impression  that  FIRST  CLASS--did not provide  any foreign   Tracking.   That  it  stops  as  soon  as  the   Item leaves  the  USA.    And  I know some  foreign  countries  cannot  provide  Tracking  for  anything  imported.  I  think  this  depends  on   how  good  each  Country's  Postal  system is.

[takikawa4]

USPS does show delivery (supposedly) to certain countries under E-USPS-DELCON INTL.

Note: An asterisk indicates that service was temporarily suspended on June 12, 2014.

Australia

Belgium

Brazil*

Canada

Croatia

Denmark*

Estonia

Finland

France

Germany

Gibraltar*

Great Britain and Northern Ireland

Hungary

Israel

Italy*

Latvia

Lebanon

Lithuania

Luxembourg*

Malaysia

Malta

Netherlands

New Zealand

Norway

Portugal*

Singapore

Slovak Republic

Spain

Switzerland

Turkey

[*eponymous*]

Nope.

edelcon for first-class package service up to $400 value (otherwise, use priority international, priority express international, or global express international

Countries Accepting Electronic USPS Delivery Confirmation International Service

Note: An asterisk indicates that service was temporarily suspended on June 12, 2014.

Australia

Belgium

Brazil*

Canada

Croatia

Denmark*

Estonia

Finland

France

Germany

Gibraltar*

Great Britain and Northern Ireland

Hungary

Israel

Italy*

Latvia

Lebanon

Lithuania

Luxembourg*

Malaysia

Malta

Netherlands

New Zealand

Norway

Portugal*

Singapore

Slovak Republic

Spain

Switzerland

Turkey

*heads to slow typist corner*

[usmc*usnmom]

Try tracking it here  http://www.correos.cl/SitePages/home.aspx

[spectrums_studios]

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@usmc*usnmom wrote:

Try tracking it here  http://www.correos.cl/SitePages/home.aspx

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Thank you all!

And thanks for the link above. Unfortunately, the tracking ID I got from USPS didn't give any results. Sigh... 

[gracieallen01]

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@spectrums_studios wrote:

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@usmc*usnmom wrote:

Try tracking it here  http://www.correos.cl/SitePages/home.aspx

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Thank you all!

And thanks for the link above. Unfortunately, the tracking ID I got from USPS didn't give any results. Sigh... 

---

Try inputting the number on the USPS customs form, both here (US) and on the correos site.

[penguins_dont_fly]

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@gracieallen01 wrote:

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@spectrums_studios wrote:

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@usmc*usnmom wrote:

Try tracking it here  http://www.correos.cl/SitePages/home.aspx

---

Thank you all!

And thanks for the link above. Unfortunately, the tracking ID I got from USPS didn't give any results. Sigh... 

---

Try inputting the number on the USPS customs form, both here (US) and on the correos site.

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The customs number and tracking number on a prepaid FCI package is the same number.

When you print FCI, the customs form is incorporated. Single page for eDELCON, 3 page for non-eDELCON.

[slippinjimmy]

I ship to Chile a few times a year, 4 weeks is "normal", in the slow season if it's going to Santiago or close by then maybe 3 weeks. At this time of year 4+ weeks would not be at all unusual.

Of all the South American countries I've had the least issues with Chile & Ecuador.

[gracieallen01]

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@penguins_dont_fly wrote:

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@gracieallen01 wrote:

---

@spectrums_studios wrote:

---

@usmc*usnmom wrote:

Try tracking it here  http://www.correos.cl/SitePages/home.aspx

---

Thank you all!

And thanks for the link above. Unfortunately, the tracking ID I got from USPS didn't give any results. Sigh... 

---

Try inputting the number on the USPS customs form, both here (US) and on the correos site.

---

The customs number and tracking number on a prepaid FCI package is the same number.

When you print FCI, the customs form is incorporated. Single page for eDELCON, 3 page for non-eDELCON.

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Yeah, I thought about that, after the fact.  I keep forgetting - or trying to forget - that so many folks use online for EVERYTHING.  I still trundle over to the post office.  A couple of workers started working there and have retired since I started going there.

[elevatews]

I think this happens too frequently.  I have sent 3 packages so far using USPS 1st class and all have gone missing.   Seeing that I am not the only seller, I will stop selling merchandises to Chile.

[kh-ornesh]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!