Selling

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Buyer sent a request to cancel after item was paid for and shipped

Hi! I have a buyer that paid for an item yesterday (1/10/18) I shipped it out today (1/11/18). They sent a message saying "Please cancel this order. I am not sure what has happened because we pay instantly on our orders." I responded and told them th...

ebay branded bubble mailers

I used my coupon to buy a bunch of these and they came today. They are really flimsy compared to the bubble mailers I get from an ebay seller. Meh. My books need more protection than this, so I'll be having to use cardboard with everything. I suppose...

selling with buy it now

Hi, I have a question. I have an auction going with a buy it now and with a reserve. Someone wants to purchase the item, they need to meet my reserve in order for them to purchase it, correct!

Make Offer???...why not drop that insane +30% threshold for BIN on auctions?

A lot of use KNOW the market price range of what we sell...the range seldom extends to +30% above the average market price. Point being, instead of this ill-conceived Make Offer idea...which only creates HOPE for ebay and the buyer that a sale MIGHT ...

Need help with setting up auction...

I hope I am explaining this right.So I want to sell multiple items. This auction gives you 2 of a product where the customer can select one type and then select the 2nd type. How do I set this up so it balances my inventory. I know it has to be under...

22 items $.01 + shipping. Will combine shipping. Only 4 sold.

Most of the listings were $4.01 including shipping. I would have gladly combined shipping if the buyer ordered more than one item. 4 items sold, all at $.01 The items that did sell, I misjudged on shipping (c'mon, I thought those would get more than ...

Resolved! If a buyer accepts an offer, is it "immediate payment required"?

It seems like I remember reading this somewhere, but now I can't find it. I have a buyer who needs to wait a few days to pay, but if they accept the offer I sent them, will they be required to pay immediately? I know the good people here can tell me ...

Potential buyer asked what final price...?

At the end of a conversation I've had with a potential buyer, they asked, "what is the final price for this item?" The listing started with a BIN, but has a few bids on it now. Is buyer asking for what the original BIN was? Thanks!

A buyer-lier gave me negative feedback. What can I do?

A buyer gave me a negative feedback : NOT ARRIVED...WASTE OF MONEYBut according to tracking information he had received his items a week before. I thought to myself it had been made by mistake. So I got in touch with him asking about revising his neg...

Buyer requesting shipment to different address, need clarification

Sorry for yet another post about this as I know it is a common question. Buyer buys and pays, then requests shipping to a different address. Sometimes it's for legitimate reasons, sometimes not. In my recent case, the buyer's address for my transacti...

Abbreviation for Smoke Free/Pet Free home in Condition Field

I have been selling on Ebay for years and note in my listing items are 'from a smoke free and pet free home'. In an effort to reduce words in my listings I want to try abbreviating this phrase to something like this in the condition field: S&PFH (smo...

some of my listings are appearing under international sellers

what the HECK is this? its moving all my listings, that are usually at the top of search results, down to the bottom of the page. im an AMERICAN seller, but my listings, like the one below right under internatioinal sellers, are appearing in the wron...

Question regarding completing a sale to a european buyer

I just joined as a seller and my very first sale already has me confused. I had a buyer in France purchase something via buy it now, and he sent payment, but he then asked me to enter "christmas gift" in the value section of the customs form because ...

Check your Guaranteed delivery visibility

I have 1600 items, 1-day handling, Immediate Payment requied, and all but 14 are Buy It Now. 1001 are listed as First Class USPS, 471 USPS Priority, 79 FEDEX Ground, and the rest are Media Mail. When I toggle or click "Guarenteed 3-day delivery", onl...

Buyers... please contact me before opening a case.

How many of you have ever had to contact a seller after there is an issue? Have you walked through what eBay has? It's not like there's a big button that says "CONTACT SELLER HERE" and then they have to look past that to open a case. It's more of con...