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Someone from a different account claiming to be the buyer wants me to cancel the order.

I sold an item last night today I wake up to 2 messages from 2 different accounts neither one are the buyers account, asking to cancel the order. The items paid for and I'm ready to ship. Do I just ignore the messages and ship or what. Also the country listed is different aswell

Message 1 of 21
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20 REPLIES 20

Someone from a different account claiming to be the buyer wants me to cancel the order.

Is the original buyer still active (not NARU - no longer a registered user) ?

Message 2 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

I smell a scam, but contact your buyer and see what they say. I would just ship out and complete the sale

Message 3 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

I would cancel as buyer requests and relist then block both other account ids

Message 4 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

Buyer seems to still be registered.

Message 5 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

I did message the buyer waiting to here back but I think I'm just going to ship the item is paid for so I would rather ship it

Message 6 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

Why? If the person who made the purchase is unaware of others contacting the seller, why cancel the sale? Looks like the item sold is processor chips, so maybe the ones contacting the seller are just wanting to make trouble

Message 7 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

That's the thing I'm not sure it's the buyers request trying to find that out.

Message 8 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

This is what I'm thinking, messaged the buyer hopefully he will reply back and I won't have to doubt myself but I think shipping it is the best because the other accounts aren't in the same country. As the buyer.

Message 9 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

The problem here is, as I see it, that we do not know for sure if the actual buyer is the one who sent these messages.  The OP is wise to wait til he hears from the real buyer.  If he cancels, using "buyer requested", can you imagine what will happen when the actual buyer discovers the cancellation that he presumably did not request?  

Message 10 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

@315karsh 

I would double check with the actual buyer.  If they state it wasn't them, ignore the other 2 requests and follow thru with shipping your item to the real customer.  Sounds like bored people just using ebay as a playground to be disruptive. 

Message 11 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

I would let them know that only the buyer can cancel the sale.  If you are short on time, I would mail now. 

If you have an extra day I would contact the buyer and ask if they wanted to cancel.  

Just my Two Cents...
Thank you for being here!
Penny
Message 12 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

Especially if the two people requesting cancellation aren't registered in the same country as the buyer.

Message 13 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

Since the buyer is registered  and did not message you to cancel  I would ship it. Other IDs should not be messaging you.

I don't know what the item is or if had lots of interest. It could be others trying to cause trouble.

Hopefully your buyer messages you back. Personally these make me nervous for stolen credit cards and stolen IDs. 

 

 

Message 14 of 21
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Someone from a different account claiming to be the buyer wants me to cancel the order.

If this was sold through the ebay International program, ship it. Your $$ is protected.

Message 15 of 21
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