Someone from a different account claiming to be the buyer wants me to cancel the order.
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‎07-13-2023 04:28 AM
I sold an item last night today I wake up to 2 messages from 2 different accounts neither one are the buyers account, asking to cancel the order. The items paid for and I'm ready to ship. Do I just ignore the messages and ship or what. Also the country listed is different aswell
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‎07-13-2023 04:40 AM
Is the original buyer still active (not NARU - no longer a registered user) ?
Re: Someone from a different account claiming to be the buyer wants me to cancel the order.
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‎07-13-2023 04:59 AM
I smell a scam, but contact your buyer and see what they say. I would just ship out and complete the sale
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‎07-13-2023 05:13 AM
I would cancel as buyer requests and relist then block both other account ids
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‎07-13-2023 05:16 AM
Buyer seems to still be registered.
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‎07-13-2023 05:19 AM
I did message the buyer waiting to here back but I think I'm just going to ship the item is paid for so I would rather ship it
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‎07-13-2023 05:19 AM
Why? If the person who made the purchase is unaware of others contacting the seller, why cancel the sale? Looks like the item sold is processor chips, so maybe the ones contacting the seller are just wanting to make trouble
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‎07-13-2023 05:21 AM
That's the thing I'm not sure it's the buyers request trying to find that out.
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‎07-13-2023 05:27 AM
This is what I'm thinking, messaged the buyer hopefully he will reply back and I won't have to doubt myself but I think shipping it is the best because the other accounts aren't in the same country. As the buyer.
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‎07-13-2023 05:30 AM
The problem here is, as I see it, that we do not know for sure if the actual buyer is the one who sent these messages. The OP is wise to wait til he hears from the real buyer. If he cancels, using "buyer requested", can you imagine what will happen when the actual buyer discovers the cancellation that he presumably did not request?
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‎07-13-2023 05:32 AM
I would double check with the actual buyer. If they state it wasn't them, ignore the other 2 requests and follow thru with shipping your item to the real customer. Sounds like bored people just using ebay as a playground to be disruptive.
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‎07-13-2023 05:34 AM
I would let them know that only the buyer can cancel the sale. If you are short on time, I would mail now.
If you have an extra day I would contact the buyer and ask if they wanted to cancel.
Thank you for being here!
Penny
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‎07-13-2023 05:34 AM
Especially if the two people requesting cancellation aren't registered in the same country as the buyer.
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‎07-13-2023 05:47 AM
Since the buyer is registered and did not message you to cancel I would ship it. Other IDs should not be messaging you.
I don't know what the item is or if had lots of interest. It could be others trying to cause trouble.
Hopefully your buyer messages you back. Personally these make me nervous for stolen credit cards and stolen IDs.
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‎07-13-2023 06:52 AM
If this was sold through the ebay International program, ship it. Your $$ is protected.
