03-06-2023 12:56 AM
So I sold a ~$50 consumer electronics item and I saw that the buyer is based in Turkey. I especially noticed this when my sale got charged an extra 1.65% international fee. My listing said that I only ship within the domestic USA.
The buyer's shipping address is to a Margate, FL address, which I looked up to be a single house residential address. The name of the person to ship to is definitely not Turkish sounding. The buyer is an ebay member since May 2022 and has about 100 feedbacks received as a buyer (0 as seller) and has left about 20 feedbacks (all positive).
Do I have anything to be concerned about here? What might be going on here (is the person I'm shipping to not the actual buyer)? Is there anyway to restrict buyers to be based in the U.S. so that I don't get dinged for the international fee on my sales?
03-07-2023 07:37 AM
@chapeau-noir wrote:OP apparently has not run into this before and so asked a good question, and got good advice.
Cheerleading...or experience? **You decide!**
The advice given of just ship it without concern is fine for sellers who ship 10 to 50 items a day and can absorb a fraudulent sale in the profit from additional sales. This seller had 3 items listed and the sale of regard was the most expensive of the 3.
I think it to be irresponsible to tell this person to just ship it without concern when they can take 5 minutes of due diligence to cover themselves in the case there is maliciousness involved.
Surely there is a high chance the sale will go on without a hitch, but when you have 3 items listed, you should, and likely have the time to take care to cover your bases, especially in cases of this nature that have a higher chance of fraud - a case where there is a moderate to high likelihood that a foreign buyer may be using a freight forwarder.
Sending the buyer a quick email to ask them to validate the shipping address to ensure their current address on file is correct, and, in the event you find the address to be a known freight forwarder, to ask them if they are in fact utilizing a freight forwarder service is the right thing to do for low volume sellers - If the buyer replies back saying yes it is a freight forwarder, then you have it in writing and have all the information you need to win a case if things go bad. If they reply no, well that would give greater pause for concern. A 5 minute email will give you everything you need to know of how this sale will likely turn out. That is my advise and I believe it to be correct in this situation.
03-07-2023 08:43 AM
Margate, Florida is in the domestic USA.
Ship it.