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Sold item shown in two locations at the same time.

Why is it that when I sell an item,  eBay moves it to the SOLD page but also leaves it in the ACTIVE page? This way, if someone else buys it, I will be in great trouble. I noticed this mostly with Buy-it-Now items. Any comments would be appreciated.

Message 1 of 9
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8 REPLIES 8

Sold item shown in two locations at the same time.

Do you have the out of stock option checked off in your preferences? If you do, an item will not end when there is zero stock unless you end it manually. It will show up in your active listings to you but your buyers won't see it.

Message 2 of 9
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Sold item shown in two locations at the same time.

These are one of a kind items. When I list them, I mark "1" as quantity. I noticed that now the quantity shows 0, but the listing still shows in the active page.

Message 3 of 9
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Sold item shown in two locations at the same time.

Because as pjcdn2005 explained, you have the Out Of Stock option checked - uncheck the option and they will not relist as 0 quantity.

Message 4 of 9
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Sold item shown in two locations at the same time.

Anonymous
Not applicable

Go to the site preferences page. The out of stock option is near the top of that page.

Message 5 of 9
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Sold item shown in two locations at the same time.

When the out of stock option is enabled all gtc listings will remain active regardless if there were originally 1 or 10 available.

Message 6 of 9
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Sold item shown in two locations at the same time.

If the Out Of Stock option is turned on, the sold item will stay active, but show zero stock.

It will stay active and relist for 3 months  if you don't end the listing.

Have a great day.
Message 7 of 9
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Sold item shown in two locations at the same time.

Will that apply to all listings? I would like to delete some but keep others that I would replenish.

Message 8 of 9
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Sold item shown in two locations at the same time.

No unfortunately - eBay, in their incalculable wisdom, has designed this feature to be all or nothing at all. If it behooves you to keep it on, you can just delete the sold items - I believe..................

Message 9 of 9
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