Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Service Metrics Percentages

Does anyone know what the percentages for Service Metrics are? For example Low- 0-.50%Average .51- .99High 1.00-???Very High ???-??? I have recently received a very high rating on one category and have no idea what percentage I need to get it into th...

Ordered 2 of an item, seller only sent 1. Seller won't respond to messages. How do I proceed?

I ordered quantity 2 of an item. Only received 1 in the package. I have sent the seller dozens of messages over the last week and no response. If I open an item not receive case I would lose because the tracking shows delivered. I have called ebay mu...

First listing, account suspended

First listing, account suspendedI do not understand why the first time I listed products on ebay was immediately disabledMy products are textbooks.

Closed case won't go away

Okay. A buyer won an item and like they always seem to do, didn't pay. I opened a case, and accidentally hit close case because this stupid site is hard to use on a phone. Now, the dumb case won't go away. I have to look at it every single time I loo...

Selling

After you sell an item is it possible for ebay to release your payment to the checking account that you have linked to your account?

Buyer shoots himself in the foot

This is odd. Buyer files a SNAD return for an item claiming defective. Auto accept kicks in. The buyer still has a few days left to send the item back... but he doesn't. Instead he escalates (asks eBay to step in). Ten minutes later, ebay rules in my...

Where Are Your Sales Coming From?

So eBay's in decline right now. May be the slow summer, worried economy, whatever. My question is this: how are the other sites doing? For those of you that sell on Etsy, Amazon, Facebook and most important - your own web page: how are sales? Are the...

Strange Buyer - Block?

A potential buyer asked me if I want to see a photo of their hamster - female that never bites... Should I Immediately block before s/he buys? No, the item has nothing to do with pets. Overall, Do strange buyers tend to cause problems or do they tend...

Does USPS pay insurance on shipment marked as delivered ?

I shipped to Canada with Priority Mail International. It has $200 insurance built in on Priority International. Price of goods with shipping was $197. The tracking shows delivered but the buyer did not get the package. It was a apartment building bec...

Anyone finding success with the new make offer feature?

Anyone finding success with the new make offer feature? I've used it twice for about a dozen items each time without any sales. Just wondering.

How do I restrict sales to P.R., Hawaii and Alaska?

I'm just trying to figure out how to restrict buyers from outside the continental 48 states. I generally offer "free shipping" on my items and the additional costs to ship to these areas is simply counter-productive to my small business

Insufficient address - buyer wants a refund

I had a very weird problem today that I've never encountered before. A buyer purchased a pair of leggings from me this past Saturday; I shipped them out Monday morning via first class mail to the address listed (I never alter the address because sell...

Dropshipping. Is it worth it?

Does anyone use dropshipping as a form of selling? Is it it worth it? What are the pain and struggles of dropshipping? Thanks in advance!

Just had a strange offer for my auction. How do I handle this one?

I just had an auction end and no bidders. I relisted it and have had a couple of offers in messages. The one that has me concerned is the following. They just joined ebay on the day my auction ended and started the new one so they have 0 feedback. He...

Really screwed up- package in limbo, refunded buyer, package arrived two weeks later....

Hi all- I sold a toner on June 18, shipped it the next day. Item was floating around USPS for weeks. Buyer kept asking about it, I was terrified of a INR mark against me, so after 2 weeks, I refunded her. It arrived yesterday.... Spoke with both eBay...