You said:
Ebay keeps violating my preferences set prior. Overrides it. How do I handle?
ChatGPT said:
ChatGPT
It sounds frustrating that eBay is overriding your preferences despite you setting them up. There are a few steps you can take to handle this situation:
1. Check Your Settings
• Double-check your preferences: Go through your account settings again to ensure that everything is configured properly. Sometimes, preferences might not be saved if the page doesn’t load correctly, or a session times out.
• Update your preferences: If necessary, reconfigure your preferences from scratch. Make sure to save them after making any changes.
2. Clear Cache & Cookies
• Browser issue: Sometimes, a web browser might store outdated settings or cache, causing your preferences to revert. Try clearing your browser’s cache and cookies, then log in again to eBay and set your preferences.
• Try a different browser: If the issue persists, you might want to try using a different web browser or switch to eBay's mobile app to see if the issue is specific to the browser you're using.
3. Use eBay's Contact Support
• Contact eBay support directly if the issue continues. Let them know that your preferences are being overridden. Provide them with specific examples of what is changing and when.
• Use live chat or phone support for faster resolution, as eBay agents might be able to troubleshoot or escalate your case if necessary.
4. Review Any Active eBay Promotions or Updates
• Sometimes, eBay introduces changes or promotions that temporarily reset or override certain settings (like automatic item preferences, or search filters). Check if there are any active updates that might be affecting your settings.
• If there’s a current issue on eBay's end, they may be able to provide a fix or update timeline.
5. Use eBay's "Saved Searches"
• If your preferences are related to search filters (like items by specific sellers or categories), you could create Saved Searches so that you can quickly reapply your preferred settings without needing to adjust them every time.
6. Check Third-party Tools
• If you're using any third-party apps or browser extensions to help with your eBay shopping (e.g., price tracking, deal finders), make sure they’re not interfering with your settings. Sometimes these tools can overwrite your preferences unintentionally.
7. Report the Issue
• If you feel that eBay is not honoring your preferences intentionally (or there's some bug or glitch causing the problem), you can submit a formal complaint through eBay’s customer service portal.
8. Follow Up Regularly
• If the issue persists despite contacting eBay support, follow up with them to ensure that it's being escalated. Sometimes these things take time to resolve.
Let me know if you need more specific advice depending on what preferences are being overridden!
ChatGPT can make mistakes. Check important info.
