cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

So, how long does it take ebay to remove a defect from a case that has closed?

I have successfully appealed my case and they said they will remove the defect from my account.  Now I have a few questions.

 

1.  How long do I have to wait for the defect to be removed?  I just got the email an hour ago or so stating that the appeal was successful and the defect will be removed.  Will this be removed in the next few days or at the end of the month?

2.  Since ebay already refunded the guy his money, how do I get my money back?  The item now shows that it has been delivered and the buyer posted positive feedback.  He also asked me to invoice him so he can send the money back,, but I see no option to invoice.  How do I go about doing that?

Message 1 of 2
latest reply
1 REPLY 1

So, how long does it take ebay to remove a defect from a case that has closed?

I think that it takes a day or two.

 

You would have to ask the buyer for his Paypal email address so that you could invoice him so that they could pay again. Or, just give him your email address so that they can send you the money.   Since you just had a transaction, you are allowed to exchange email addresses in ebay messages.

Message 2 of 2
latest reply