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So disappointed

Why do buyers have no accountability on ebay anymore?

Message 1 of 25
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24 REPLIES 24

Re: So disappointed

We need to know more in order to advise you.

Message 2 of 25
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Re: So disappointed

 

The $250.00 medallion you got negged for?

 

?

Lynn


Lynn

You love me for everything you hate me for


.
Message 3 of 25
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Re: So disappointed

If so, I would not have used the word "new."

 

IMO that is for items that just came out of the factory.

Message 4 of 25
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Re: So disappointed


@emerald40 wrote:

If so, I would not have used the word "new."

 

IMO that is for items that just came out of the factory.


New can mean just made, or it can mean never been used (regardless of age).

Message 5 of 25
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Re: So disappointed


@muttlymob wrote:

@emerald40 wrote:

If so, I would not have used the word "new."

 

IMO that is for items that just came out of the factory.


New can mean just made, or it can mean never been used (regardless of age).


I disagree.

 

I buy a lot of vintage dolls and dime store toys in their original package.  And every seller refers to them as used.

 

When an item is from 1988, it is almost 30 years old.  So even though it was not used for its intended purpose, it is still not new.

Message 6 of 25
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Re: So disappointed

Although buyers can be quite frustrating to deal with sometimes, the real problem here is the hole that you dug for yourself in your response to the negative feedback.  

 

As a seller, you've gotta keep your eyes on the prize (ie:  making money) and that means that sometimes you should bite your tongue.  Now you've left damning evidence that buyers might not want to deal with you because you snapped at the person who negged you. 

 

I avoid sellers when I see that sort of thing.

Message 7 of 25
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Re: So disappointed


@zzydny wrote:

Although buyers can be quite frustrating to deal with sometimes, the real problem here is the hole that you dug for yourself in your response to the negative feedback.  

 

As a seller, you've gotta keep your eyes on the prize (ie:  making money) and that means that sometimes you should bite your tongue.  Now you've left damning evidence that buyers might not want to deal with you because you snapped at the person who negged you. 

 

I avoid sellers when I see that sort of thing.


I so agree.  Everyone experiences a selling mishap.  Not every buyer can be satisfied.  But what is important to me is how the seller handles it.  And calling him names is not very professioal.

Message 8 of 25
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Re: So disappointed

 

" Now you've left damning evidence that buyers might not want to deal with you because you snapped at the person who negged you. "

------

 

In the OPs other thread, he said he was selling for a friend.

 

Then 250.00 neg was a No Returns item.

It sounds like a SNAD was filed and, of course, eBay refunded.

 

I'm hoping the 'friend' wasn't paid his $250.00 and then the OP had that amount deducted by eBay.

 

?

\Lylnn


Lynn

You love me for everything you hate me for


.
Message 9 of 25
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Re: So disappointed


@emerald40 wrote:

@muttlymob wrote:

@emerald40 wrote:

If so, I would not have used the word "new."

 

IMO that is for items that just came out of the factory.


New can mean just made, or it can mean never been used (regardless of age).


I disagree.

 

I buy a lot of vintage dolls and dime store toys in their original package.  And every seller refers to them as used.

 

When an item is from 1988, it is almost 30 years old.  So even though it was not used for its intended purpose, it is still not new.



I would rather invoke the words "unused vintage" to cover this problem.

Message 10 of 25
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Re: So disappointed

Had to responded to the buyer in a calm, professional manner, you would have made his neg look silly and unwarranted. Instead you called him a scammer and a liar. If I was a buyer looking at the exchange, Id hit the back button and not buy from you because your buyer looks like a hothead, and you do too.
Message 11 of 25
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Re: So disappointed


@zzydny wrote:

Although buyers can be quite frustrating to deal with sometimes, the real problem here is the hole that you dug for yourself in your response to the negative feedback.  

 

As a seller, you've gotta keep your eyes on the prize (ie:  making money) and that means that sometimes you should bite your tongue.  Now you've left damning evidence that buyers might not want to deal with you because you snapped at the person who negged you. 

 

I avoid sellers when I see that sort of thing.


You're not alone.  Many buyers just hit the back button when they see a poor response because they just don't want to deal with that.

Message 12 of 25
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Re: So disappointed

The medallion?  When I look closely at it on my huge monitor, I do see what looks like some tarnish/dirt on one side of it, but the problem is that your photo is so small that it doesn't have a zoom option to examine it more closely, plus your description didn't make any mention of it having any flaws.  Collectibles buyers can be very picky about condition; you need more than just two photos and you need the photos to be larger. 

Message 13 of 25
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Re: So disappointed

No returns only means buyer's remorse returns.  Ebay's MBG, buyer protection, get the item you ordered, trumps the no returns policy, if the item is not as described and case is filed as such.

Message 14 of 25
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Re: So disappointed


@emerald40 wrote:

@muttlymob wrote:

@emerald40 wrote:

If so, I would not have used the word "new."

 

IMO that is for items that just came out of the factory.


New can mean just made, or it can mean never been used (regardless of age).


I disagree.

 

I buy a lot of vintage dolls and dime store toys in their original package.  And every seller refers to them as used.

 

When an item is from 1988, it is almost 30 years old.  So even though it was not used for its intended purpose, it is still not new.


 

And therein lies an "issue" eBay can and should easily rectify.  All they have to do is add New Old Stock to go along with New and Used in EVERY category.

“It took me quite a long time to develop a voice, and now that I have it, I am not going to be silent” ― Madeleine K. Albright

Great! 45.8% down over the same time last year with 2x+ items listed. Are you impressed? I'm certainly not!
Message 15 of 25
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