Situation similar to Livadia, how will this play out?
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‎02-15-2018 05:38 AM
Return request opened on the 12th for "defective/not working". Buyer states fragrance smells great, however they had a rash & "think" they "may" be allergic. No return policy. Called ebay the 12th & usa rep agrees its buyer remorse & to respond with something. I offer to take a return with buyer paying return shipping.
Their response: am a terrible merchant, shame on me expecting them to pay return shipping. they will involve ebay & guarantee they will get a refund.
Call today since says respond by the 15th. US rep says have to call the 16th to escalate & would not say one way or the other how this will play out................
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Re: Situation similar to Livadia, how will this play out?
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‎02-16-2018 07:53 AM
in this case the buyer was wrong & provided they provided the proof i needed. will have to wait & see about a pp dispute..........................

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