12-05-2018 07:50 PM
My product just got sold and now I have to print out the shipping label, but I issued a no return on the product. Do I still have to put my entire address on my shipping label? It's complicated to explain why, but in short, I want to keep things private and I am kind of... I don't know how to put this in words, but...I don't feel comfortable putting out where I live, there.
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12-05-2018 07:54 PM
12-05-2018 07:54 PM
12-05-2018 07:55 PM
@rickbuenaf-0 Yes. You have to have a return address on the shipping label. If the package is undeliverable for some reason wouldn’t you want to get it back?
If you want to keep things private get a PO Box.
You may have “no returns” on the listing but you do understand that the buyer is still covered by the money back guarantee?
12-05-2018 07:55 PM
12-05-2018 07:57 PM
A return address is required for most classes of package mail through USPS.
12-05-2018 08:22 PM
When a buyer wants to return an item, eBay will gladly hand the address over. On a return label that you pay for.
There is no such thing as no returns.
12-05-2018 11:34 PM - edited 12-05-2018 11:37 PM
If it gets lost in the mail, you need the return address to get it back. Your no returns policy has no bearing on this, and if the item is not as described, the MBG overrides your no returns policy. If you want the item back under those circumstances, Ebay sends them a label with your name and address on it, that you pay for. You then refund purchase price and original shipping when you receive the item back.
12-06-2018 09:24 PM
@jason_incognito wrote:When a buyer wants to return an item, eBay will gladly hand the address over. On a return label that you pay for.
There is no such thing as no returns.
Plus ebay members that are in a transaction can request their transaction partners contact info. It definitely used to be possible, not sure if it was changed. There's no secrets once you sold something here.
12-06-2018 10:43 PM
@rickbuenaf-0 wrote:My product just got sold and now I have to print out the shipping label, but I issued a no return on the product. Do I still have to put my entire address on my shipping label? It's complicated to explain why, but in short, I want to keep things private and I am kind of... I don't know how to put this in words, but...I don't feel comfortable putting out where I live, there.
Hi Rick, congrats on your sale! Keep in mind that the time to assess one's risk tolerance is generally best prior to listing an item. But in this day and age, I fully appreciate your caution in maintaining your privacy. If you continue to sell here, consider getting a PO box as others have suggested. Some sellers, in addition to this, also get a second line or phone to give to eBay when registering their personal details, rather than disclosing their main phone number. So you are not the only one with such concerns. However, when becoming a seller, one accepts that a certain amount of transparency is needed.