Hi, everyone. I often sell items with shipping weights of 4-5 pounds. I like to use actual calculated shipping charges, to be fair to everyone, and offer several options including flat rate boxes when possible.
In the past a potential bidder would simply hit “calculate” and the page would scroll down to where they entered a zip code. And then it would STAY THERE, so all shipping options for that zip code could be compared.
NOW the page scrolls back up to the top, where the potential bidder only sees whatever shipping option I’ve listed first. To compare shipping options, they must click “calculate” again. I doubt many will do this and therefore not see the lowest option.
A 4-pound package costs $7.31 to ship USPS Ground to 12345 (near me) and $18.14 to 90210 (CA). I also have a medium FRB option for $13.60. The 90210 bidder would never see the FRB option and assume shipping was $18.14, unless they re-hit the “calculate” icon. If I list the FRB option first, a bidder near me would assume their shipping costs were $13.60 instead of $7.31, unless they hit the button again.
It’s a lose-lose situation and may affect a sale, especially if the bidder is comparing shipping costs with other similar items. Is there some way we can convince ebay to rethink its decision to scroll up to the top after a potential bidder has entered a zip code?
Sorry this is so lengthy….
