eBay

kiltednomadd · ‎04-01-2021

So I listed a camera as a BIN for $60. Got an offer for $50, which I accepted. Buyer never paid. Opened a nonpayment case after 48 hrs, and ended up closing and relisting the camera. Got another offer which I rejected, then got an offer for $45 with the message that they could pay immediately if the offer was accepted. I was good with that offer, and accepted it. I then shortly after get this message from the buyer:
"Hello there! I didn’t realize that shipping was $10 and I put myself on a budget of $40-45. I was wondering if we could agree on $45 as the final price? Meaning $35 for the camera and $10 for shipping. Otherwise, I completely understand."

Uh, no... So I reply back and state that when one makes an offer, it is for the item itself, and shipping is additional, unless the listing states free shipping. I also emphasized that the sale was for $45, plus the shipping. So far, no reply. I imagine I'm probably going to have to initiate another non-payment case after 48 hours. What irritates me is now I'm going to have to wait yet again before I can re-list the camera.
and of course, the buyer's account is only a year old, with zero feedback.

auctionairecorp · ‎04-01-2021

what You have to realize is that people (scammers) live off of ripping sellers off on ebay. You dont want him to pay you at this point, because he lied to you already once and if he gets it, he is likely going to lie again.

Cancel his order ASAP and move on. Taking offers is a waste of time. Pick your price and wait for the sale. You can always lower the price, and ebay will make more commission, so they won't care.:)

jonathankirkland · ‎04-01-2021

You should be requiring immediate payment on buy now listings.

Also I disagree with auctionairecorp, taking offers is not a waste of time.

I always list things at 10-20% above the price I really want and then set the lowest 'offer' price at the price I want. Got nothing to lose and a lot to gain by doing so.

fashunu4eeuh · ‎04-01-2021

@kiltednomadd The buyer having no feedback is neither here nor there. New sellers have been coming to online selling platforms in droves since the pandemic. One can ascertain very little judgement about a low or zero feedback buyer. It does not automatically designate a scammer because there is not enough information yet to base that decision on. Putting the shoe on the other foot, should I not do business with you since you are a new seller with a low feedback score?

I agree with the other poster, cancel the sale as buyer-requested and move on. It is rarely a good idea to try to force a buyer into a transaction they do not want. That is a return or a SNAD waiting to happen.

@auctionairecorp what lie did the buyer tell?

auctionairecorp · ‎04-01-2021

A buyer with no feedback is worse than "neither here, nor there" combined.. You can get feedbacks simply by buying things, dump him asap

kiltednomadd · ‎04-01-2021

Yeah, I'm still learning the ropes, so to speak, as I've gone from just selling stuff I didn't want anymore, to doing the reseller thing. I've accepted offers on other items, and gotten paid with no problems. It just torques me that this has happened twice with the same item. I've also got another case going for none payment on an item the "buyer" got the highest bid on, then messaged me shortly after to inform me that he would pay me "next week, possibly Wednesday." When I replied back asking if he meant the 1st, or the 7th, and that the first was doable, but the 7th wasn't, (like I'm going to wait 10 days to possibly get paid?) I got no response.

coolections · ‎04-01-2021

@auctionairecorp wrote:
what You have to realize is that people (scammers) live off of ripping sellers off on ebay.

@auctionairecorp

What you have to realize the majority of people are NOT scammers and DO NOT live to rip off Ebay sellers. Maybe the buyer told the truth and thought when they made an offer that is the total price they offered. There are thousands of offers that go the exact same way as this one. IMO Ebay should change the offer system and not have shipping separate and the offer should be the total price. That would clear up any and all confusion. Also your are wrong: taking offers is NOT a waste of time and many sellers sell almost exclusively on the offer system.

fashunu4eeuh · ‎04-01-2021

@kiltednomadd Have you set up your Buyer Requirements? In case you have not, below is a link with more info on how to do that. Essentially Buyer Requirements help to weed out some of the repeat non-paying offenders. You can set it strictly by blocking serial non-payers who have more than 2 non-paying strikes in a year's time, or you can set it more leniently, according to your selling philosophy.

https://www.ebay.com/help/selling/listings/setting-buyer-requirements?id=4152

kiltednomadd · ‎04-01-2021

Oh, I understand that. We were all new once, with no feedback as a buyer or seller. So that doesn't necessarily mean anything. I was just commenting on the fact that I just found it interesting that she has had an account for a year now, and is just now buying something?
And she hasn't actually requested a cancellation, ( as of yet, anyways.) she just stated that she'd understand if I didn't want to accept her $45 for everything offer. My understanding is if I just go and initiate a cancellation of the order, that it'll be a strike against me, and that a buyer has to initiate it for it to not count against the seller. If that's not the case, then yeah, I'd rather nip this in the bud so I don't have to go the other route.

kiltednomadd · ‎04-01-2021

Yup, did that as soon as the one buyer I mentioned above ("I'll pay you next week, maybe Wednesday") sent me that message, and then ignored my reply.

jonathankirkland · ‎04-01-2021

@kiltednomadd wrote:
Yup, did that as soon as the one buyer I mentioned above ("I'll pay you next week, maybe Wednesday") sent me that message, and then ignored my reply.

I'm sorry but I cannot help but laugh at that as it reminds me perfectly of this:

auctionairecorp · ‎04-01-2021

Unless you are doing only auctions, setting buyer requirements is totally worthless. (2 non pay strikes ..whatever) I want to block buyers who open cases every month. I want to block buyers who have received an inordinate amount of refunds. I want to know if it is a temp ebay account or not, has the account made and sales or not etc,. Of course ebay wont give up that info, because this is how ebay makes its money, letting buyers rip off sellers. I could write a database beta script to comb ebay database in a weekend.

Amazon has all of the corps selling their stuff because amazon doesn't let the buyers rip off the sellers. All eBay has is a few of the brand corporations selling refurbed junk, that is being resold in the hopes the new user doesn't use the broken part of the product.

Amazon last year, 12.6 billion profit with a 78% price earning ratio, ... eBay profit: 1.9 billion with 16% price earning ratio. ebay doesn't care, because there is a sucker born every minute, and as soon as you leave ebay as a buyer, there will a fresh there to take your place.

inhawaii · ‎04-01-2021

@jonathankirkland wrote:
You should be requiring immediate payment on buy now listings.

Also I disagree with auctionairecorp, taking offers is not a waste of time.

I always list things at 10-20% above the price I really want and then set the lowest 'offer' price at the price I want. Got nothing to lose and a lot to gain by doing so.

You do have something to lose accepting offers. Time.

Lido Shuffle - Boz Scaggs

inhawaii · ‎04-01-2021

Scenario A (auction style listing):

Buyer haggles back and fourth with the seller until they agree on a price. They may not agree on a price. If they do agree on a price seller waits for buyer to pay. Buyer may or may not pay. If buyer does not pay seller can initiate a non paying bidder complaint against buyer and re-list the item.

Scenario B (fixed price/buy it now/immediate payment required):

Buyer buys. Seller gets paid immediately. Item ships.

Lido Shuffle - Boz Scaggs