Sending web URL through the messaging system after someone has purchased an item

[skyler440]

I have sold an electronic item which requires a spreadsheet of frequencies and other data to be programmed into the item with software the buyers usually don't have. The messaging system simply does not have enough characters, spaces or tabs to get the information through on that, and a direct upload of a spreadsheet or external form is the only way I can accomplish this. 

I usually include the link to a google form in the listing but this time I forgot, and sent the link directly through the messaging system. 

I know eBay prohibits web links to things such as advertising your own web store, but this link is needed in order to complete the transaction. The item will be rendered useless if I cannot get the information from the buyer.  

Is there a problem with sending links like this through the messaging system?

[cr-8076]

When the buyer has paid and the transaction is complete, eBay no longer monitors the messages between buyer and seller.

[sam9876]

Send it to the buyer's email address. 

[skyler440]

Where do I find the buyers email address?

[brun-1228]

In the PayPal transaction

[18704d]

Or it could be physically included in the package sent to the buyer.

Lynn

[skyler440]

It needs to be programmed ahead of shipping it with something the buyer sends me. physicslly including something does not work. Unless they were to physically send me a snail mail printout.  

I don’t see any email under the PayPal website transaction.

[sam9876]

Log in to your PayPal account.

Click on the payment. 

Click on the Refund link and you will see the buyer's email address.

[skyler440]

Awesome! Thank you